Veterinary Front Desk & Client Services Coordinator

Mount Pleasant Veterinary Group; Singapore; On-site; SGD 32,000 - 42,000; Full time

Job summary

Mars Veterinary Health (MVH) is seeking a Client Service Coordinator in Singapore. The role involves handling frontline client interactions, scheduling appointments, and assisting the clinical team with patient communications.

You will manage phone lines, assist with invoicing, and support administrative duties in a busy veterinary setting. Only shortlisted candidates will be notified.

Qualifications

• O' levels certificate or above education.
• Prior front facing customer experience.

Responsibilities

• Manage incoming phone lines & directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalizing invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Skills

Front-facing customer experience

Education

'O' levels certificate or above

Job description

Mars Veterinary Health (MVH) is seeking a Client Service Coordinator in Singapore. The role involves handling frontline client interactions, scheduling appointments, and assisting the clinical team with patient communications.

You will manage phone lines, assist with invoicing, and support administrative duties in a busy veterinary setting. Only shortlisted candidates will be notified.