Veterinary Client Services Coordinator

SINGAPORE VETERINARY HEALTH PTE. LTD.; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

Mars Veterinary Health (MVH) invites you to join as a Client Service Coordinator. The role is full-time, involving interactions with clients, scheduling appointments, handling payments, and supporting clinical staff.

It requires a positive attitude, ability to work in a fast-paced veterinary setting, and prior front-facing experience. This position includes responsibility for invoicing, medication dispensing, and general administrative tasks, with weekends on rotation and a minimum one-year

Qualifications

• Minimum 'O' level
• Able to work in a team and independently
• Having client facing experience would be an advantage

Responsibilities

• Manage incoming phone lines and directing calls
• Scheduling appointments and communicating booking requirements to clients
• Communicating patient arrivals and emergencies to clinical staff
• Finalising invoices, processing payment, and balancing the till
• Dispensing medication
• Perform various ad hoc administrative duties

Skills

Customer service

Phone handling

Scheduling

Billing

Medication dispensing

Administrative tasks

Education

O-levels

Job description

Mars Veterinary Health (MVH) invites you to join as a Client Service Coordinator. The role is full-time, involving interactions with clients, scheduling appointments, handling payments, and supporting clinical staff.

It requires a positive attitude, ability to work in a fast-paced veterinary setting, and prior front-facing experience. This position includes responsibility for invoicing, medication dispensing, and general administrative tasks, with weekends on rotation and a minimum one-year