Veterinary Front Desk & Client Care Specialist

The Eye Specialist For Animals Pte. Ltd.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Job summary

The Eye Specialist for Animals Pte. Ltd. in Singapore is seeking a receptionist to join our veterinary practice in the East. You will be the friendly first point of contact for clients and support a small, skilled team of nurses and a board-certified ophthalmology specialist.

You will manage front-desk activities, handle inquiries, organise appointments, and assist with general administrative tasks to ensure smooth clinic operations every day.

Qualifications

• Excellent interpersonal, communication, and people skills.
• Meticulous, proactive, and initiative attitude.
• Good time-management skills.
• Able to multi-task well.

Responsibilities

• Provide professional, client-focused service to all clients.
• Handle registration, directing clients, and cash/card payments.
• Manage incoming phone calls, emails, and text messages.
• Organise and schedule appointments.
• Daily balancing of cash receipts during opening and closing.
• Request patient summaries from referring clinics and attach to patient files.

Skills

Interpersonal skills

Communication skills

Customer service

Time management

Multitasking

Proactive/Initiative

Attention to detail

Job description

The Eye Specialist for Animals Pte. Ltd. in Singapore is seeking a receptionist to join our veterinary practice in the East. You will be the friendly first point of contact for clients and support a small, skilled team of nurses and a board-certified ophthalmology specialist.

You will manage front-desk activities, handle inquiries, organise appointments, and assist with general administrative tasks to ensure smooth clinic operations every day.