Vendor Service Admin Executive

DURABLINDS TRADING PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading trading company in Singapore is seeking a skilled professional to collaborate with B2B customers and the production team. The role requires maintaining vendor relationships, processing orders, handling after-sales service, and performing data entry. Candidates should have at least 5 years of administrative experience, strong problem-solving skills, and be proactive in a fast-paced environment. A commitment to work one Saturday a month is required. Attractive salary and benefits package offered.

Benefits

Attractive salary package

Comprehensive benefits package

Training and mentoring

Qualifications

• Minimum of 5 years of administrative work experience.
• Ability to work on Saturdays once a month.

Responsibilities

• Maintain strong working relationships with vendors.
• Process customer orders and liaise with vendors.
• Provide after-sales service and technical support.
• Perform accurate data entry and maintain records.
• Attend to walk-in customers when required.

Skills

Customer service experience

Problem-solving skills

Attention to detail

Organisational skills

Proficient in Microsoft Office

Record tracking

Job description

Job Highlights

• Attractive salary package and comprehensive benefits package
• Work in a dynamic and creative environment
• Training, mentoring and advancement in fast growing company

Job Description

This position requires close collaboration with the in‑house production team and B2B customers (“vendors”). Key responsibilities include:

• Maintain strong working relationships with vendors and collaborate effectively with the internal production team
• Process customer orders, including liaising with vendors for clarification and confirmation of specifications
• Follow up with vendors on outstanding issues and payments
• Provide after‑sales service and technical support, including coordinating technicians for on‑site visits
• Perform accurate data entry and maintain system records
• Generate invoices, delivery orders, and production reports
• Reconcile and consolidate monthly invoices before submission to the Finance Department
• Manage and maintain proper hard‑copy documentation
• Attend to walk‑in customers when required
• Carry out general daily upkeep of the showroom, office area, and pantry

What will the Right Person look like?

• Prior customer service experience is an advantage
• Strong problem‑solving skills and attention to detail
• Minimum of 5 years of administrative work experience
• You are able to commit to work on Saturdays once every month.
• You possess strong organisational skills, a proactive mindset and the ability to work collaboratively in a fast‑paced environment.
• Proficient in Microsoft office and record tracking.
• Aligns with the company’s core values of Teamwork, Integrity, and Excellence.