Vendor & Operations Manager - Hospitality & Facilities

RN Care Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

RN Care Pte. Ltd.

is seeking a capable contracts and facilities manager in Singapore to oversee the Group Hospitality portfolio, including housekeeping, waste management, pest control, landscaping, linen & laundry, and portering services. The role emphasizes driving vendor performance to meet KPIs, ensuring safety and regulatory compliance, and collaborating with stakeholders to improve service quality and cost efficiency while strengthening operational resilience.

Qualifications

• Degree in contract management or related field.
• CPH certification is a plus.

Responsibilities

• Manage assigned Group Hospitality portfolio (Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, Portering Services).
• Drive vendor performance to achieve KPIs, service standards, and stakeholder expectations.
• Ensure compliance with organizational policies, regulatory requirements, audit standards, and workplace safety regulations.
• Monitor service quality and implement improvements to enhance operational effectiveness and user experience.
• Partner stakeholders and service providers to resolve issues, address service gaps, and support operational needs.
• Oversee contract governance, performance reporting, and documentation to ensure accountability and audit readiness.
• Support budgeting, procurement, and financial management to optimize resource utilisation and value for money.
• Lead or participate in projects and initiatives that strengthen service delivery, operational resilience, and organizational outcomes.
• Develop a collaborative and high-performing team culture through coaching, engagement, and knowledge sharing.

Skills

Contract management

Vendor management

Education

Degree in contract management / related field

Certified Practicing Horticulturist (CPH)

Job description

RN Care Pte. Ltd.

is seeking a capable contracts and facilities manager in Singapore to oversee the Group Hospitality portfolio, including housekeeping, waste management, pest control, landscaping, linen & laundry, and portering services. The role emphasizes driving vendor performance to meet KPIs, ensuring safety and regulatory compliance, and collaborating with stakeholders to improve service quality and cost efficiency while strengthening operational resilience.