Assistant Manager, Group Hospitality

vision manpower pte ltd; Singapore; On-site; SGD 60,000 - 95,000; Full time

Job summary

Vision Manpower Pte Ltd seeks a capable hospitality contract manager to oversee a broad Group Hospitality portfolio in a healthcare/hac facilities setting. You will manage Housekeeping, Waste, Pest Control, Landscaping, Linen & Laundry, and Portering services, while driving vendor performance and ensuring compliance across contracts.

You will engage stakeholders, monitor service quality, and lead initiatives to improve operational resilience and value for money, with a focus on governance and

Qualifications

• Requires recognised degree, preferably in contract management related to Healthcare, Hotel or Horticulture.
• Experience in contract, vendor, or service management in healthcare, hospitality, or facilities environments.
• Proven leadership and project management capabilities.

Responsibilities

• Oversee Group Hospitality portfolio including Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services.
• Drive vendor performance to meet contractual KPIs and service standards.
• Ensure compliance with policies, regulations, audit standards and workplace safety.
• Monitor service quality and implement improvements for operational effectiveness and user experience.
• Collaborate with stakeholders and service providers to address issues and gaps.
• Oversee contract governance, performance reporting and documentation for audit readiness.
• Support budgeting, procurement and financial management to optimise resources.
• Lead or participate in projects to strengthen service delivery and resilience.
• Foster a collaborative, high-performing team culture through coaching and knowledge sharing.

Skills

Stakeholder mgmt

Communication

Interpersonal skills

Leadership

Project management

Prioritization

Education

Degree in contract management (Healthcare/Hotel/Horticulture)

CPH certification

Job description

The role oversees a wide Group Hospitality portfolio, including Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services, with a strong focus on vendor and contract management, service quality, compliance, stakeholder engagement, and operational excellence.

The incumbent will support the management of hospitality services by overseeing vendor performance, ensuring contractual and regulatory compliance, and driving service quality and operational effectiveness at the institutional level.

Key Responsibilities

• Manage assigned Group Hospitality portfolio (Group Hospitality covers Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, and Portering Services).

• Drive vendor performance to achieve contractual KPIs, service standards, and stakeholder expectations.

• Ensure compliance with organisational policies, regulatory requirements, audit standards, and workplace safety regulations.

• Monitor service quality and implement improvements to enhance operational effectiveness and user experience.

• Partner stakeholders and service providers to resolve issues, address service gaps, and support operational needs.

• Oversee contract governance, performance reporting, and documentation to ensure accountability and audit readiness.

• Support budgeting, procurement, and financial management to optimise resource utilisation and value for money.

• Lead or participate in projects and initiatives that strengthen service delivery, operational resilience, and organisational outcomes.

• Develop a collaborative and high-performing team culture through coaching, engagement, and knowledge sharing.

Requirement

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field

• Relevant experience in contract, vendor, or service management, preferably in healthcare, hospitality, or facilities environments.

• Strong stakeholder management, communication, and interpersonal skills.

• Analytical, proactive, and able to manage multiple priorities effectively.

• Demonstrated leadership and project management capabilities.

EA Personnel Name: Asinah
EA Personnel No: R22111327
EA License No: 02C5351