Hospitality Vendor & Contract Lead — Operations

Recruit Express Pte Ltd; Singapore; On-site; SGD 45,000 - 67,000; Full time

Job summary

Recruit Express Pte Ltd is seeking an Assistant Manager, Group Hospitality to oversee contract and vendor management within the Central West region. This permanent role offers a healthcare environment and a monthly salary of SGD 4,000 to 6,000.

You will manage outsourced service contracts across housekeeping, waste management, pest control, landscaping, linen and laundry, and portering. You will monitor vendor performance against KPIs and SLAs, drive providers to meet standards, and ensure

Responsibilities

• Manage outsourced service contracts across the Group Hospitality portfolio, including Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry and Portering Services
• Monitor vendor performance against contractual KPIs, SLAs and service standards
• Drive service providers to meet operational requirements and stakeholder expectations
• Oversee contract governance, performance reporting and documentation
• Ensure proper records are maintained for accountability and audit readiness
• Manage service gaps, performance issues and corrective actions with vendors
• Ensure compliance with organisational policies, regulatory requirements, audit standards and workplace safety requirements
• Monitor service quality and identify opportunities for operational improvement
• Work closely with internal stakeholders and external service providers to resolve operational issues
• Support budgeting, procurement and financial management activities
• Optimise resource utilisation while maintaining service quality and value for money
• Lead or participate in projects to strengthen service delivery and operational resilience
• Support team development through coaching, engagement and knowledge sharing

Job description

Recruit Express Pte Ltd is seeking an Assistant Manager, Group Hospitality to oversee contract and vendor management within the Central West region. This permanent role offers a healthcare environment and a monthly salary of SGD 4,000 to 6,000.

You will manage outsourced service contracts across housekeeping, waste management, pest control, landscaping, linen and laundry, and portering. You will monitor vendor performance against KPIs and SLAs, drive providers to meet standards, and ensure