UX Designer / Researcher / Consultant

EMQ2 TECHNOLOGY SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A dynamic technology firm in Singapore seeks a UX Designer/Researcher/Consultant to impact user experiences across various digital platforms. You will work on user-centric solutions, collaborating with business analysts and developers, while managing stakeholder expectations. Your role involves applying design thinking, fostering a collaborative environment, and ensuring delightful user interactions. Ideal candidates will bring proven experience in UX/UI design and the ability to work closely with clients to create innovative solutions.

Benefits

Competitive remuneration package

Flexible work schedule

Career progression opportunities

Medical Insurance Coverage

Qualifications

• Experience in creating delightful UX and UI design for a user base of thousands to millions.
• Strong knowledge of web and mobile app UX/UI.
• Ability to build client relationships and manage stakeholders.

Responsibilities

• Cross-collaborate with team members on design concept development.
• Support Business Development with pitches and suggestions.
• Engage multiple stakeholders to align goals throughout the project.

Skills

User experience design

UI design

Stakeholder management

Figma

Adobe XD

Education

Diploma / Degree in design / communication / advertising / journalism / media / psychology

Tools

Microsoft Office

Figma

Figjam

Job description

Interested candidates, please apply via join.sandp1t.com

As a UX Designer/Researcher/Consultant at SANDP1T, you will work on projects that impact the lives of many. From Enterprise Login and Payment Gateways to Training and Learning Management Systems, over 1,000,000 users will be using your systems. We are looking for people with passion to grow and learn with us. You will actively contribute to the SANDP1T community by providing feedback and sharing knowledge that benefits others, while fostering a supportive environment for budding UX & UI practitioners. Your familiarity with providing design advice, guidelines, and recommendations, coupled with your ability to drive the organization toward success, ensures the creation of delightful user experiences (UX) in digital products for clients. You will apply design thinking to solve problems from start to finish, including identifying user needs, generating concepts, defining and creating products, and shaping how people interact with them. You will also be responsible for improving overall product functionality through user testing to deliver exceptional user experiences. You will also be involved in strong stakeholder management, navigating diverse client, partner, and internal stakeholders, aligning perspectives, managing expectations, and guiding decision-making to balance user needs, business goals, and technical constraints.

You will be

• Cross-collaborating with Service Delivery Lead, Business Analyst, Developers, on concept development and design ideation to deliver user‑centric digital product for clients
• Working with the Developer team to identify, conceptualise and solve problems to enhance the overall user experience and maximise business impact
• Supporting the Business Development team by working on pitches and generating suggestions for prospective work
• Managing and engaging multiple stakeholders (clients, partners, internal teams) by clarifying goals, resolving misalignments, communicating trade‑offs, and ensuring alignment throughout the project lifecycle
• Demonstrating high‑quality design practices including all aspects of UI and UX: research, analysis, ideation, testing, interaction design and visual design
• Fostering a collaborative and positive environment within the team while sharing knowledge and providing feedback on internal practices for continuous improvement and excellence. This may involve suggesting new ideas or approaches, or providing constructive feedback on current processes.
• Conceptualising designs with well‑grounded UI‑UX theories and practical knowledge
• Driving the UX, business and technical conversations with the team and clients, including managing stakeholder expectations, aligning priorities, and facilitating informed decision‑making across different levels of the organisation
• Staying abreast with new technologies, industry trends and promoting a culture of learning and innovation
• Driving ideas from start to finish and advocating for best practices through design architecture and live implementation
• Facilitate Design Thinking workshops with clients to align project vision and strategy for an end‑to‑end design process.
• Above all, have fun playing a key role in creating and leading digital experience across

You have

• Confidence in your experience in creating delightful UX and UI design (both visual and interaction design) or production in the digital space for a user base of thousands to millions
• Confidence in your experience to leverage teamwork to achieve more
• Confidence in building client relationships, managing stakeholders, and fostering effective collaboration across business, design, and technical teams
• Strong knowledge of web and mobile app UX/UI, and experience in designing products across Web, Android and iOS platforms
• Familiarity with UI prototyping tools i.e., Figma, Adobe XD, etc.
• A deep understanding of the fundamentals of user‑centricity
• Passion about creating experiences that fuse non‑digital and digital through research, analytics, design and delivery
• Strong aesthetic aptitude and ability to articulate, rationalise and document design directions
• Ability to adopt a forward‑thinking mindset to create new ideas and applications
• Excellence interpersonal and communication skills
• Experience with cross‑disciplinary teams and client management would be advantageous
• Excellence communication skills in English

Preferred qualifications

• Good to have but not required: Diploma / Degree in design / communication / advertising / journalism / media / psychology or equivalent
• Strong portfolio including user research, personas, discovery workshops, sketches, wireframes, digital designs for native apps and web
• Strong portfolio must also showcase strength in designing digital product experiences
• Experience producing UX prototypes
• Having experience in discovery workshops would be advantageous
• Experience using design tools such as Figma, Figjam
• Working knowledge of Microsoft Office tools including Excel, PowerPoint, and Word
• Confident in your experience to leverage teamwork to achieve more
• You will be required to travel onsite for meetings
• Singaporean / Singapore Permanent Resident / EP holders may apply

Personality traits

• Excellent diplomacy and communication skills
• Fastidious attention to detail and good time management
• Confident in putting forth design concepts and ideas
• Collaborative, whilst taking responsibility for your work
• Highly communicative and responsive to the team and clients while managing multiple ongoing projects
• Deep knowledge of various UI‑UX design disciplines
• Comfortable with ambiguity
• Strong sense of accountability and responsibility
• Resourceful and able to work independently

Our recruitment process

1. You should submit your application along with your resume which includes your portfolio link.
2. After submitting your application, we will review your resume, portfolio, and alignment with our requirements. Qualified candidates will be given a 7‑day take‑home design challenge to demonstrate your UX approach, creativity, and problem‑solving skills.
3. If you pass the challenge, you will be invited for the interview where you will present your portfolio and design challenge. This session will allow us to discuss your experience and knowledge in the field.
4. Based on the interview results, we will determine if further interviews are needed. If you are selected, our HR team will reach out to you with an offer and next steps.

Our benefits

• Competitive remuneration package
• Flexible work schedule and remote work options
• Career progression opportunities
• Medical Insurance Coverage
• Open & transparent culture with a flat hierarchy