UX Designer, Parents Gateway (Public Sector, Hybrid)

Hard Problems; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

GovTech Singapore, the lead agency for Singapore's Smart Nation initiative, invites a UX designer to join on a 2-year fixed-term contract based in Singapore. You will collaborate with product managers, engineers, and MOE stakeholders to shape web and mobile experiences for Parents Domain, building familiarity with the ecosystem.

You will craft wireframes, prototypes, and user flows, validate designs via usability testing, and guide end-to-end design implementation while coordinating with

Qualifications

• Proficiency in UX design with ability to create wireframes, prototypes, and user flows.
• Experience conducting user interviews, usability tests, and synthesising findings.
• Ability to collaborate across cross-functional teams and communicate design thinking clearly.
• Strong attention to detail and consistency in design output.

Responsibilities

• Design wireframes, prototypes, and user flows to communicate design concepts to the team and stakeholders.
• Validate designs through usability testing and user feedback, iterating based on findings.
• Manage design work across the full end-to-end process, from early ideation through to implementation guidance.
• Conduct user interviews, surveys, and usability testing sessions with parents and school administrators.
• Map user journeys and identify pain points to surface improvement opportunities across Parents Domain products.
• Facilitate or support workshops to align on user needs, workflows, and design directions with the broader team.
• Work closely with product managers, engineers, and MOE stakeholders to ensure designs meet both user and business needs.
• Participate in ideation and co-creation sessions to develop solutions for families and school communities.

Skills

UX design

User research

Cross-functional collaboration

Attention to detail

AI tooling awareness

Tools

Figma

Job description

GovTech Singapore, the lead agency for Singapore's Smart Nation initiative, invites a UX designer to join on a 2-year fixed-term contract based in Singapore. You will collaborate with product managers, engineers, and MOE stakeholders to shape web and mobile experiences for Parents Domain, building familiarity with the ecosystem.

You will craft wireframes, prototypes, and user flows, validate designs via usability testing, and guide end-to-end design implementation while coordinating with