User Growth Manager

Chagee Holdings Limited; Singapore; On-site; SGD 80,000 - 120,000; Full time

Benefits offered by this job

Collaborative culture

Opportunities for professional growth

Job summary

A leading beverage company based in Singapore is seeking a User Growth Manager to enhance user acquisition and retention across the APAC region. The ideal candidate will have over 5 years of experience in user growth, strong analytical skills, and proficiency in both Mandarin and English. Responsibilities include strategizing growth initiatives, optimizing data-driven approaches, and leading cross-functional collaboration to achieve Monthly Active User targets. Join a culture that values teamwork and individual contributions.

Qualifications

• 5+ years of experience in user growth or membership management.
• Strong analytical skills, proficiency in SQL and Excel preferred.
• Full professional proficiency in both Mandarin and English.

Responsibilities

• Develop and execute growth strategies for user acquisition.
• Systematize growth playbooks across APAC markets.
• Establish metrics dashboard for optimization.
• Collaborate with various departments for project execution.
• Communicate across APAC teams in a multicultural environment.

Skills

User growth strategy development

Cross-market scaling

Data-driven optimization

Communication skills

Analytical skills

Problem-solving skills

SQL proficiency

Collaboration skills

Education

5+ years of experience in user growth management

Experience in cross-border environments

Job description

User Growth Manager page is loaded## User Growth Managerlocations: Singaporetime type: Full timeposted on: Posted Yesterdayjob requisition id: JR303The APAC DTC User Growth Manager is to drive user growth for our Direct-to-Consumer (DTC - APP) business. This role will be fully responsible for the Monthly Active User (MAU) targets across the APAC region, encompassing both new user acquisition and existing customer retention. The ideal candidate is a strategic thinker with strong analytical skills and the ability to rapidly scale successful playbooks across diverse markets.Key Responsibilities:* Develop and execute growth strategies: Analyze market data to identify growth opportunities and bottlenecks. Design and implement localized strategies for user acquisition, activation, and retention.* Cross-market scaling: Systematize proven growth playbooks and rapidly replicate them across other APAC markets to achieve scalable results.* Data-driven optimization: Establish a core metrics dashboard. Continuously optimize strategies through A/B testing and data analysis to enable rapid iteration.* Collaboration and leadership: Work effectively with Marketing, IT, operations and other departments. Lead country teams to ensure project execution.* Cross-cultural communication: Communicate clearly with teams across APAC and thrive in a multicultural work environment.Qualifications:* 5+ years of experience in user growth or membership management. Experience in cross-border/multi-market environments is a strong plus.* Strong problem-solving skills, innovative thinking, and the ability to learn and adapt quickly.* Excellent analytical skills, with proficiency in SQL, Excel is a strong plus.* Excellent communication and collaboration skills with project management experience.* Experience in team management or coaching.* Preference given to candidates with a background as a User Growth Product Manager in e-commerce, internet, or gaming industries.* Familiarity with the F&B, Retail industry. Offline-to-online experience is a plus.* Full professional proficiency in both Mandarin and English (written and spoken).At CHAGEE, our greatest asset is our people. Our team members are at the heart of everything we do, and we strive to build a strong foundation based on our culture and core values that guide us every day. We prioritise what truly matters: bringing people together and making a positive impact. This commitment is embedded in how we engage with our team members, cultivating a culture of collaboration, open communication, and a shared goal of excellence. Every team member plays a crucial role in driving our success and building a strong foundation that empowers us to overcome challenges together. We celebrate the hard work and dedication of our team, ensuring that each contribution is valued. Our supportive culture fosters a sense of belonging, motivates personal and professional growth, and strengthens team bonds, creating an environment where everyone can thrive.### Introduce YourselfKindly submit your resume and indicate the role you are interested in. Our team will reach out should a suitable opportunity arise. We look forward to connecting and exploring your career path with CHAGEE.