Upscale Restaurant Operations Lead

tung lok central restaurant pte. ltd.; Singapore; Presencial; SGD 36 000 - 60 000; Tempo integral

Resumo da oferta

Tung Lok Central Restaurant Pte. Ltd. in Singapore is seeking an experienced restaurant supervisor/manager to oversee daily operations, ensure exceptional guest experiences, and maintain high standards for food and service.

The role demands strong leadership, effective communication, and ability to manage high-volume periods. You will lead a team, monitor quality, handle inventories and budgets, and address guest feedback promptly.

Qualificações

• Experience in a similar role within high-volume or upscale restaurant environments.
• Strong leadership of restaurant operations, service standards, organization and problem-solving.

Responsabilidades

• Manage daily restaurant operations to ensure smooth running of operations.
• Coordinate and supervise all aspects of service, ensuring customers have a positive experience.
• Monitor food and beverage quality to meet high standards.
• Maintain inventory, order supplies, and manage budgetary and financial operations.
• Resolve customer complaints and feedback with professionalism and efficiency.
• Lead, train, coach and motivate a team of staff.
• Handle customer complaints, inquiries, and feedback professionally.
• Ensure high standards of customer service are consistently met.
• Perform ad-hoc duties as assigned by the Company.

Conhecimentos

Leadership

Customer service

Operations management

Communication

Problem solving

Team coaching

Time management

POS systems

Ferramentas

POS systems

Descrição da oferta de emprego

Tung Lok Central Restaurant Pte. Ltd. in Singapore is seeking an experienced restaurant supervisor/manager to oversee daily operations, ensure exceptional guest experiences, and maintain high standards for food and service.

The role demands strong leadership, effective communication, and ability to manage high-volume periods. You will lead a team, monitor quality, handle inventories and budgets, and address guest feedback promptly.