Restaurant Operations Manager

KINGDOM GOURMET PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

KINGDOM GOURMET PTE. LTD. in Singapore is seeking a seasoned supervisor for a hotel/restaurant environment.

You will oversee daily operations, resolve customer issues and maintain service excellence. You will lead staff, coordinate with marketing to share information, gather customer feedback, and report to management. The role includes restaurant duties and ensuring food quality with kitchen staff, plus ordering stock and cashiering.

Qualifications

• Diploma/Degree in any field.
• 3 years experience as supervisor or above in hotel/restaurant.
• Spoken/Written English.

Responsibilities

• Resolving customer issues
• Ensure and upkeep highest level of customer service
• Work closely with marketing department to disseminate information to staff
• Gather feedback from customers and report to higher management
• Work with kitchen crew to ensure food quality
• Handle other administrative duties such as ordering stock, cashiering and duty rostering

Skills

Leadership

Customer service

English proficiency

Education

Diploma/Degree in any field

Job description

KINGDOM GOURMET PTE. LTD. in Singapore is seeking a seasoned supervisor for a hotel/restaurant environment.

You will oversee daily operations, resolve customer issues and maintain service excellence. You will lead staff, coordinate with marketing to share information, gather customer feedback, and report to management. The role includes restaurant duties and ensuring food quality with kitchen staff, plus ordering stock and cashiering.