Upscale Dining Captain: Lead Guests & Service

MOC RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Ministry of Crab in Singapore invites applications for a Restaurant Captain to deliver exceptional service in an upscale dining setting, guiding the team and ensuring guests have a memorable experience through accurate order management.

The role requires 2–3 years of experience as a waiter or in a similar fine-dining position, with proficiency in English and Mandarin. Flexible to work evenings, weekends, and public holidays is preferred.

Qualifications

• 2–3 years of experience as a waiter or in a similar role within fine dining or upscale restaurants
• Proficiency in English and Mandarin to communicate effectively with guests and team members
• Flexibility to work evenings, weekends, and public holidays as required

Responsibilities

• Welcome guests warmly to create a comfortable and valued dining atmosphere
• Take and manage orders accurately while providing detailed information on menu items and specials
• Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders
• Oversee table settings and maintain a clean, organized dining area to uphold restaurant standards
• Respond professionally to guest inquiries, requests, and complaints to maintain satisfaction
• Support and guide waitstaff to deliver smooth, high-quality service throughout shifts
• Assist in training new waitstaff by sharing best practices and service standards
• Maintain comprehensive knowledge of the menu, including ingredients and preparation methods
• Uphold Ministry of Crab's high service standards in all guest interactions

Skills

Customer service

English

Mandarin

Fine dining experience

Multitasking

Team coordination

Job description

Ministry of Crab in Singapore invites applications for a Restaurant Captain to deliver exceptional service in an upscale dining setting, guiding the team and ensuring guests have a memorable experience through accurate order management.

The role requires 2–3 years of experience as a waiter or in a similar fine-dining position, with proficiency in English and Mandarin. Flexible to work evenings, weekends, and public holidays is preferred.