Restaurant Captain

MOC RESTAURANTS PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Ministry of Crab in Singapore invites applications for a Restaurant Captain to deliver exceptional service in an upscale dining setting, guiding the team and ensuring guests have a memorable experience through accurate order management.

The role requires 2–3 years of experience as a waiter or in a similar fine-dining position, with proficiency in English and Mandarin. Flexible to work evenings, weekends, and public holidays is preferred.

Qualifications

• 2–3 years of experience as a waiter or in a similar role within fine dining or upscale restaurants
• Proficiency in English and Mandarin to communicate effectively with guests and team members
• Flexibility to work evenings, weekends, and public holidays as required

Responsibilities

• Welcome guests warmly to create a comfortable and valued dining atmosphere
• Take and manage orders accurately while providing detailed information on menu items and specials
• Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders
• Oversee table settings and maintain a clean, organized dining area to uphold restaurant standards
• Respond professionally to guest inquiries, requests, and complaints to maintain satisfaction
• Support and guide waitstaff to deliver smooth, high-quality service throughout shifts
• Assist in training new waitstaff by sharing best practices and service standards
• Maintain comprehensive knowledge of the menu, including ingredients and preparation methods
• Uphold Ministry of Crab's high service standards in all guest interactions

Skills

Customer service

English

Mandarin

Fine dining experience

Multitasking

Team coordination

Job description

Company Overview

Ministry of Crab is an award-winning crab-centric restaurant in Dempsey, Singapore, inspired by Chef Dharshan Munidasa's culinary journey showcasing Sri Lankan Mud Crab and famous Singapore Chilli Crab.

Job Summary

Join Ministry of Crab as a Restaurant Captain to deliver exceptional service in an upscale dining setting, ensuring guests enjoy a memorable experience through efficient order management and team leadership.

Responsibilities

• Welcome guests warmly to create a comfortable and valued dining atmosphere
• Take and manage orders accurately while providing detailed information on menu items and specials
• Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders
• Oversee table settings and maintain a clean, organized dining area to uphold restaurant standards
• Respond professionally to guest inquiries, requests, and complaints to maintain satisfaction
• Support and guide waitstaff to deliver smooth, high-quality service throughout shifts
• Assist in training new waitstaff by sharing best practices and service standards
• Maintain comprehensive knowledge of the menu, including ingredients and preparation methods
• Uphold Ministry of Crab's high service standards in all guest interactions

Required competencies and certifications

• Minimum 2-3 years of experience as a waiter or in a similar role within fine dining or upscale restaurants
• Proficiency in English and Mandarin/Chinese to communicate effectively with guests and team members
• Flexibility to work evenings, weekends, and public holidays as required

Preferred competencies and qualifications

• Demonstrated communication and interpersonal skills through effective guest engagement
• Ability to multitask and perform efficiently in a fast-paced dining environment
• Exceptional customer service skills with a friendly and approachable demeanor
• Strong organizational skills with attention to detail

Position open ONLY to SINGAPORE Citizens and SINGAPORE Permanent Residents (PR)