Travel Sales & Service Specialist

INTRIQ JOURNEY PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Benefits offered by this job

Potential for incentives

Job summary

INTRIQ JOURNEY PTE. LTD. is seeking a dedicated Travel Sales role to clinch bookings from enquiries and service clients throughout the tour lifecycle. You will manage bookings and ensure service standards are met according to SOPs, while coordinating tour operations and supporting post-tour feedback gathering.

Ideal candidates have travel experience, strong sales drive, and excellent customer service skills, with a team-spirited, proactive approach to travel operations.

Qualifications

• Experience in Travel agency preferred.
• Passion for travel & travel knowledge.
• Sales oriented.
• People & service skill.
• Team spirit

Responsibilities

• To clinch bookings from enquiries from all sources; service the clients and handle tour operations of the bookings.
• To service the clients after the bookings according to company's SOP to ensure the required standard of service.
• To handle all aspects of the tour operations in accordance with the company's SOP so as to facilitate Finance operation and other statistical analysis required.
• To follow-up after the clients return from the tour to gather feedback and relay to product team.

Skills

Travel industry knowledge

Sales skills

Customer service

Communication skills

Team spirit

Job description

INTRIQ JOURNEY PTE. LTD. is seeking a dedicated Travel Sales role to clinch bookings from enquiries and service clients throughout the tour lifecycle. You will manage bookings and ensure service standards are met according to SOPs, while coordinating tour operations and supporting post-tour feedback gathering.

Ideal candidates have travel experience, strong sales drive, and excellent customer service skills, with a team-spirited, proactive approach to travel operations.