Travel Membership & Exchange Consultant

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

Success Human Resource Centre Pte Ltd. in Singapore is seeking a Customer Service Representative to enhance vacation experiences for members. Responsibilities include managing inbound/outbound calls, promoting travel products, and resolving customer complaints.

The ideal candidate has at least 1 year of sales experience, preferably in the travel-related industry, and possesses strong customer service skills. This is a 1-year contract role with potential for conversion based on performance.

Qualifications

• At least 1 year of sales experience, preferably in travel-related industry or Contact Centre.
• Strong customer service focus with demonstrated sales success.
• Ability to meet performance objectives and exhibit company values.

Responsibilities

• Receive inbound/outbound calls to confirm exchanges and solicit deposits.
• Promote travel-related products and generate corporate revenue.
• Maintain positive brand image and provide excellent service.
• Handle complaints and provide timely resolutions.
• Conduct User Acceptance Testing and assist in translations.

Skills

Customer service focus

Sales skills

Problem-solving

Education

Minimum ITE holders

Job description

Success Human Resource Centre Pte Ltd. in Singapore is seeking a Customer Service Representative to enhance vacation experiences for members. Responsibilities include managing inbound/outbound calls, promoting travel products, and resolving customer complaints.

The ideal candidate has at least 1 year of sales experience, preferably in the travel-related industry, and possesses strong customer service skills. This is a 1-year contract role with potential for conversion based on performance.