Travel Executive

Prime Cruise Asia Pte Ltd

Singapore

On-site

SGD 36,000 - 48,000

Full time

2 days ago
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Job summary

Prime Cruise Asia Pte Ltd is seeking a Travel Operations Coordinator to support group departures and events. You will assist with booking flights, hotels, and activities for clients, and review travel documents for bookings and other tasks.

The role involves handling client inquiries via phone, email, and chat and providing administrative support to the operations team. The ideal candidate will have 2+ years of experience, good cruise knowledge, and strong customer service skills with excellent

Qualifications

  • GCE O/A levels required or equivalent.
  • Minimum 2 years of working experience.
  • Good knowledge of cruise industry helpful.
  • Strong customer service orientation and follow-up.
  • Proficient in PowerPoint and Microsoft Office.

Responsibilities

  • Assist with booking flights, hotels and activities for clients.
  • Review and verify travel documents for bookings and other operational tasks.
  • Respond to client inquiries via phone, email and chat.
  • Provide administrative support to the operation team.
  • Process improvements to enhance operational efficiency.

Skills

Customer service
Follow up
Communication

Education

GCE O/A level

Tools

PowerPoint
Microsoft Office

Job description

About the role

Responsible for Group Departure and Event Management, booking and documentation. You will assist with booking flights, hotels and activities for clients, review and verify travel documents for bookings and other operational tasks.

Key responsibilities
  • Assist with booking flights, hotels and activities for clients
  • Review and verify travel documents for bookings and other operational tasks
  • Respond to client inquiries via phone, email and chat
  • Provide administrative support to the operation team
  • Process improvement and enhance operational efficiency
About you
  • GCE O/A level
  • Minimum 2 years of working experience
  • Good General Cruise Knowledge
  • Ability to provide good customer service with strong follow up
  • Proficiency in Power Point and Microsoft Office
  • Passionate about travel
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