Travel Consultant

Corporate Travel Services Pte Ltd; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

Corporate Travel Services Pte Ltd is seeking an enthusiastic travel consultant to assist corporate clients in mapping travel arrangements for their employees. You will plan itineraries, booking flights, hotels, ground transport and visas, and keep traveller profiles up to date.

You must deliver accurate information, maintain professional telephone etiquette, and manage multiple priorities in a fast-paced environment.

Qualifications

• Minimum O Level with 2–3 years in travel industry.
• Proven ability to handle multiple priorities.
• Demonstrated professional customer service skill.
• Able to work independently, exercising discretion and judgement.
• Positive attitude and pleasant disposition.
• Proficient in English with good communication and interpersonal skills.
• Ability to handle stress in a fast-paced environment & extended hours.

Responsibilities

• Assist Corporate Companies to map travel arrangements for their employees.
• Plan itineraries including booking of flights, hotels, ground transportation and visa applications.
• Maintain travellers’ profiles and visas up to date; advise on travel regulations and visas.
• Provide accurate information to clients at all times.
• Adheres to company standards in delivering customer service, including telephone etiquette.

Skills

multitask handling

customer service

independence and discretion

positive attitude

English communication

stress management & extended hours

Education

O level

Job description

Duties and Responsibilities

• Assist Corporate Companies to map travel arrangements for their employees

• Planning itineraries including booking of flights, hotels, ground transportation and visa application

• Maintain and ensure travellers’ profiles and visas are up to date and advise clients on travel regulation such as visa requirements and ensure timely processing of travel documents

• Provide accurate information to clients at all times

• Adheres to company standards in delivering customer service including professional telephone etiquette

Pre-requisites

• Minimum ‘O’ Level with at least 2 to 3 years’ experience in the travel industry

• Proven ability to handle multiple priorities simultaneously

• Demonstrated professional customer service skill

• Able to work independently, exercising discretion and judgement

• Positive attitude and a pleasant disposition

• Proficient in English with good communication and interpersonal skills

• Ability to handle stress and work in a fast paced environment & extended hours

We regret that only shortlisted candidates will be notified.

Thank you for applying.