Transportation Coordinator (onsite with customer)

Expeditors; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Expeditors is looking for a Transportation Coordinator to be onsite with a high-tech customer in Singapore. You will support day-to-day transportation operations, track and trace, incident analysis, carrier performance reporting, and SOP development within a Global Onsite Team.

The role requires a Bachelor’s degree in a related field, 5 years in transportation/logistics, strong MS Office skills, and the ability to lead meetings and manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor's degree in a related field (Supply Chain Logistics / Operations / International Business / Economics / Arts).
• Minimum 5 years of transportation and logistics experience.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint).
• Demonstrated knowledge of international transportation.
• Dynamic personality with public speaking skills and experience leading meetings with customers and stakeholders.
• Ability to multitask and reprioritize work as needed.
• Strong organizational, time management, and written/oral communication skills.
• Adaptability in a dynamic environment.
• Aptitude for learning new software and technology platforms.
• Motivated, results-driven attitude.

Responsibilities

• Identify opportunities and create project plans.
• Take on assigned tasks to ensure completion.
• Manage workload and workflow.
• Escalate issues in a timely manner.
• Participate and lead meetings with multiple teams and stakeholders.
• Coordinate with contract manufacturers, suppliers and carriers.
• Collaborate with warehouses and service providers to manage exceptions and drive operations excellence.
• Manage over, short, or delayed shipments per escalation protocols.
• Analyze performance data to identify process improvements.
• Ensure freight is delivered on time with carriers and service providers.
• Create and present carrier/vendor performance reviews.
• Support cost savings, consolidation and on-time performance initiatives.
• Ensure operational KPIs are met.
• Develop and update SOPs/SWI documents.

Skills

Logistics operations

Public speaking

Multitasking

Written/oral communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Transportation Coordinator (onsite with customer)

• Full-time

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.

Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Globally unified systems

The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.

The Transportation Coordinator will be part of a Global Onsite Team (located at customer’s premise) supporting one of Expeditors’ high-tech customers.

Responsible for execution of day to day transportation operations and project alignment activities.

Duties may include: shipment track and trace, incident research, identification, and escalation; incident root cause analysis, customer service, carrier performance reporting, metrics management, report updating and information dissemination, and leading task/project oriented meetings.

Major Duties and Responsibilities:

• Ability to identify opportunities and create project plans.
• Taking on assigned tasks and responsibility to ensure tasks accomplishment.
• Workload and workflow management.
• Timely Escalation resolution.
• Participate/Lead meetings with multiple teams and stakeholders.
• Coordinate and build relationships between contract manufacturers, suppliers and carriers
• Coordinate with multiple warehouses, carriers, contract manufacturers, suppliers and service providers to manage exceptions and drive operations excellence.
• Actively manage Over, Short, or Delayed shipments according to escalation protocols.
• Analyze performance data and identify process improvement opportunities.
• Work with carriers and other service providers to ensure freight is delivered on-time.
• Working knowledge on dispatch, track and trace systems
• Ability to create and provide presentations on carrier/vendor performance and operations review
• Support cost savings, consolidation, and on-time performance initiatives
• Ensuring operational Key Performance Indicators are met.
• Facilitating Standard Operating Procedures (SOPs) /Standard Work Instructions (SWI) creation and ensuring documents are up-to-date
• GUTs ticket management

Qualifications, Experience and Education Requirements:

• Bachelor Degree required. Preferably in Supply Chain Logistics / Operation/ International Business / Economics/Arts.
• 5 years of transportation and logistics experience.
• Strong, demonstrated working knowledge of Microsoft Office Business tools (Excel, Word, Powerpoint, etc..)
• Demonstrated Knowledge of international transportation
• Dynamic personality; comfortable speaking in public. Accustomed to leading meetings with customers, vendors and key stakeholders
• Multitask and Re-prioritize work as needed
• Ability to anticipate issues/negative outcomes and work to resolve proactively
• Strong organizational, time management, and written/oral communication skills
• Ability to adapt in dynamic environment
• Aptitude for learning new software applications and technology platforms
• Highly motivated, “can-do,” results-driven attitude

Skills Required:

• Logistics operations background required.
• Effective communication skills, Import & Export background, attention to detail, IATA Certification/Broker’s License a plus.

**** Only those currently residing in Singapore with a valid residency status need to apply ****