Transport Frontline: Customer Service Officer (Rotating Shifts)

PERSOL; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Company transport provided

Attractive allowances + incentives

Job summary

PERSOL Outsourcing Singapore is hiring Frontline Customer Service Officers to be the friendly face of Singapore’s transport network. The role involves handling inquiries, cashiering responsibilities, and supporting daily operations in a fast-paced environment.

Rotating and night shifts are available with company transport provided. Prior cashiering and customer service experience is an advantage, and candidates should be cheerful, proactive, and team-oriented.

Qualifications

• Minimum GCE N Level qualification required.
• Prior experience in cashiering and customer service is advantageous.
• Cheerful, proactive and a strong team player with a positive work attitude.
• Detail-oriented with good communication and interpersonal skills.

Responsibilities

• Support daily operations to ensure all tasks and workflows run smoothly.
• Handle enquiries and assist in resolving potential issues promptly and effectively.
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions.
• Reconcile daily cash collections with system reports at the end of each shift.
• Perform other ad-hoc tasks and duties as assigned.

Skills

Cashiering

Customer service

Communication

Multitasking

Education

GCE N Level

Job description

PERSOL Outsourcing Singapore is hiring Frontline Customer Service Officers to be the friendly face of Singapore’s transport network. The role involves handling inquiries, cashiering responsibilities, and supporting daily operations in a fast-paced environment.

Rotating and night shifts are available with company transport provided. Prior cashiering and customer service experience is an advantage, and candidates should be cheerful, proactive, and team-oriented.