Frontline Customer Service Officer - Transport Hub

PERSOL

Singapore

On-site

SGD 30,000 - 42,000

Full time

48 hours ago

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Benefits offered by this job

Company transport provided

Allowances and incentives

Job summary

Persol Outsourcing Singapore is seeking Frontline Customer Service Officers to support daily operations for Singapore’s transport network. Rotating shifts (4 days on, 2 off) and permanent 10am–10pm shifts offer flexibility; company transport is provided from Boon Lay/Jurong East MRT.

Attractive allowances and incentives accompany the role. The ideal candidate has a minimum GCE N Level, experience in cashiering and customer service is a plus, and demonstrates cheerful, proactive teamwork with

Qualifications

Minimum GCE N Level qualification.
Prior experience in cashiering and customer service will be an advantage.
Cheerful, proactive, and a strong team player with a positive work attitude.
Detail-oriented with good communication and interpersonal skills.
Able to multitask and perform under a fast-paced environment.
Maintains professionalism, confidentiality, and discretion in handling work matters.

Responsibilities

Support daily operations to ensure all tasks and workflows run smoothly.
Handle enquiries and assist in resolving potential issues promptly and effectively.
Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions.
Reconcile daily cash collections with system reports at the end of each shift.
Perform other ad-hoc tasks and duties as assigned.