Payments & Customer Service Associate (Rotating Shifts) - Transport

PERSOL; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Company transport provided

Attractive allowances and incentives

Valuable experience in customer and支付

Job summary

PERSOL Outsourcing is partnering with a transport statutory board in Singapore to hire for the role of Customer Service - Payment Handling. The position involves interacting with customers, handling transactions, and ensuring reliable service.

Transport is provided for added convenience, with work located in Tuas. Responsibilities include handling inquiries, managing daily operations, and reconciling payments, while maintaining discretion with sensitive information.

Qualifications

• Minimum GCE N-Level qualification with at least 1 year of cashiering and customer service experience.
• Positive attitude and strong teamwork.
• Able to multitask in a fast-paced environment and handle confidential information.

Responsibilities

• Attend to customer enquiries and provide friendly, efficient service.
• Manage facilities and perform daily system operations.
• Respond promptly to urgent issues to ensure smooth daily operations.
• Count, verify, and reconcile payments at the end of each shift using POS machine reports.
• Assist the Team Leader and Supervisor with daily on-site operations.
• Perform other ad hoc duties as assigned.

Skills

Customer service

Cashiering

Teamwork

Communication

Discretion

Education

GCE N-Level

Job description

PERSOL Outsourcing is partnering with a transport statutory board in Singapore to hire for the role of Customer Service - Payment Handling. The position involves interacting with customers, handling transactions, and ensuring reliable service.

Transport is provided for added convenience, with work located in Tuas. Responsibilities include handling inquiries, managing daily operations, and reconciling payments, while maintaining discretion with sensitive information.