Transfer Agency Operations Lead

HSBC Holdings plc; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

HSBC Holdings plc in Singapore is seeking a Manager - Transfer Agency Services to oversee fund setup, loads, and related data as instructed by Fund Managers. You will ensure accurate and timely processing while maintaining client satisfaction.

The role requires experience in transfer agency or fund services, strong communication, and the ability to work under pressure to meet tight timelines. Enhanced vetting applies; join a global banking leader.

Qualifications

• Experience in transfer agency or fund services is preferred.
• Strong communication and interpersonal skills.
• Ability to work under pressure to meet tight timelines.

Responsibilities

• Review of set up templates and ensure fund set-up, agent set-up and other static data are raised accurately and timely.
• Analyze and perform periodic review of loads set up to ensure charges are computed correctly.
• Maintain mechanisms to track instructions and document solutions to satisfy clients.
• Update fund manager changes to set up instructions in a timely manner.
• Facilitate day-to-day operations for transfer agency services including processing, reporting and queries.
• Drive service delivery improvements, risk mitigating measures and product enhancements.
• Maintain internal controls and address audit observations promptly.
• Lead projects as assigned, including User Acceptance Testing.

Skills

Transfer Agency knowledge

Fund services

Client focus

Team player

Independence under pressure

Education

University degree

Job description

HSBC Holdings plc in Singapore is seeking a Manager - Transfer Agency Services to oversee fund setup, loads, and related data as instructed by Fund Managers. You will ensure accurate and timely processing while maintaining client satisfaction.

The role requires experience in transfer agency or fund services, strong communication, and the ability to work under pressure to meet tight timelines. Enhanced vetting applies; join a global banking leader.