Transfer Agency Services Manager - Flexible, Impactful Role

HSBC Holdings plc; Singapore; Sur place; SGD 120 000 - 180 000; Plein temps

Résumé du poste

HSBC Holdings plc is seeking a Manager - Transfer Agency Services in Singapore to oversee fund and agent data set ups, ensure accurate cost calculations, and drive client satisfaction through streamlined processes. The role emphasizes independent problem solving, risk awareness, and proactive project leadership.

The successful candidate will have a university degree and at least 5 years in transfer agency or fund services, with strong communication and team collaboration skills to support

Qualifications

• University degree in a relevant discipline.
• Minimum 5 years of experience in Transfer Agency or fund services.
• Ability to think and act independently under pressure to meet timelines.
• Operational knowledge of banking products, especially unit trusts.
• Strong interpersonal and communication skills; team player.

Responsabilités

• Review set up templates and ensure fund and agent set ups are raised accurately and timely according to the Fund Manager’s instruction.
• Analyze and review loads setup to ensure charges are correctly computed.
• Track and document instructions received and implement solutions to maintain client satisfaction.
• Update Fund Manager’s changes to setup instructions in a timely manner.
• Support day-to-day operations for transfer agency services including processing, reporting and query handling.
• Develop streamlining ideas for service delivery improvement, risk mitigation and product offerings.
• Maintain internal controls and address audit observations.
• Lead projects as assigned, including User Acceptance Testing.
• Adopt a service-oriented, client-focused, proactive approach.

Connaissances

Self-motivation

Independent work

Interpersonal skills

Communication skills

Team player

Pressure management

Client-focused

Formation

University degree

Description du poste

HSBC Holdings plc is seeking a Manager - Transfer Agency Services in Singapore to oversee fund and agent data set ups, ensure accurate cost calculations, and drive client satisfaction through streamlined processes. The role emphasizes independent problem solving, risk awareness, and proactive project leadership.

The successful candidate will have a university degree and at least 5 years in transfer agency or fund services, with strong communication and team collaboration skills to support