Trainee, People & Culture

Star Alliance; Singapore; On-site; SGD 2,600 - 3,600; Full time

Benefits offered by this job

Medical benefits

Full-time trainee position inSingapore

Job summary

Star Alliance in Singapore offers an entry-level People & Culture Trainee position as the starting point of an 18-month Development Programme. You will gain broad exposure across the employee lifecycle, including internship programmes, payroll, and HRIS management.

The trainee will develop professional judgement, technical knowledge and stakeholder-management skills while coordinating with government authorities, external partners and internal teams. Strong organisational skills are essential.

Qualifications

• Diploma or degree in Human Resources, Business Administration or a related discipline.
• Fresh graduates or candidates at the beginning of their HR careers are welcome to apply.
• Strong interest in building a long-term career in People & Culture.

Responsibilities

• Source and select candidates for each internship cohort, keeping applicants informed.
• Lead the intern lifecycle from recruitment and onboarding through rotations, engagement and offboarding.
• Help prepare and deliver career fairs and other talent outreach activities.
• Maintain intern records and support practical activities that keep former interns connected.
• Track programme information, gather feedback and suggest improvements.

Skills

Written and verbal communication

Attention to detail

Data handling

Education

Diploma or degree in Human Resources or related field

Tools

Microsoft Office

Excel

Job description

Star Alliance is the world’s largest airline alliance.

Established in 1997 as the first truly global airline alliance, Star Alliance was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Today, guided by a vision for a world effortlessly connected, Star Alliance enriches customer journeys and reinforces loyalty by creating tailored solutions that empower member airlines beyond their individual capabilities. The Star Alliance office in Singapore coordinates the global activities of the Alliance, including managing joint projects on behalf of its 26 Members.

Based in the head office in Singapore, the People & Culture Trainee is an entry-level position and the starting point of an 18-month Star Alliance Development Programme. The role provides broad, hands-on exposure across the employee lifecycle, including the internship programme, payroll, employee support, work pass and immigration management, employee engagement, regulatory requirements and HRIS management.

The trainee will progressively take ownership of key People & Culture processes while developing the professional judgement, technical knowledge and stakeholder-management skills needed for a career in HR. The role requires someone who is organised, detail-oriented and comfortable working with employees, managers, government authorities and external partners. As the trainee grows into the role, there may also be opportunities to gain exposure to other areas in Star Alliance and pursue potential career opportunities upon completion of the programme, subject to performance, organisational needs and role availability.

Key Responsibilities

Internship Programme

• Work with hiring managers and universities in Singapore to source and select candidates for each internship cohort, keeping applicants informed throughout the process.
• Lead the intern lifecycle, from recruitment and onboarding through rotations, engagement and offboarding, following established processes and seeking guidance when needed.
• Help prepare and deliver career fairs and other talent outreach activities.
• Maintain intern records and support practical activities that keep former interns connected.
• Track programme information, gather feedback and suggest improvements to the intern experience.

Employment and Regulatory Compliance

• Prepare and assist with routine employment-related submissions through CPF, IRAS, NS Portal and My MOM Portal, subject to appropriate review and approval.
• Maintain a calendar of key deadlines, check supporting information and elevate missing or inconsistent data promptly.
• Build a working knowledge of relevant employment requirements and bring potential changes or uncertainties to the team’s attention.

Work Pass and Immigration Management

• Support work pass applications, renewals, cancellations and education verification by coordinating documentation and tracking each case through the agreed process.
• Check documents for completeness and accuracy using current guidance; seek review before submissions and elevate unusual cases.
• Explain standard documentation requirements and expected timelines to employees and hiring managers, referring complex questions to experienced colleagues.
• Coordinate routine follow-ups with government authorities and external service providers when appropriate.

Employee Experience and Engagement

• Support employee engagement activities and gather practical feedback on the employee experience.
• Assist with the planning and delivery of the annual year-end celebration, company offsite and other employee activities.
• Coordinate assigned event tasks with internal colleagues and external partners, keeping the team informed of progress and risks.

People Operations and Employee Support

• Respond to routine employee questions about policies, benefits and workplace processes using approved information and guidance.
• Listen carefully, confirm the issue and provide clear, timely updates or direct employees to the right colleague.
• Escalate complex, sensitive or policy-related matters promptly and support follow-up as directed.
• Draft standard employment documents and letters using approved templates for review and sign-off.

HRIS Management

• Maintain assigned employee records in the Human Resources Information System in accordance with established procedures.
• Enter and check employee, leave and benefits data, correcting routine errors and escalating discrepancies.
• Help employees and managers with standard HRIS questions and refer system issues that require specialist support.
• Prepare routine workforce reports using established templates and verify data before sharing.
• Document recurring system issues and suggest small improvements to workflows and reports.

Your Profile

• Diploma or degree in Human Resources, Business Administration or a related discipline.
• Fresh graduates or candidates at the beginning of their HR careers are welcome to apply.
• Strong interest in building a long-term career in People & Culture.
• Curious and willing to learn, apply feedback and take on greater responsibility as skills develop.
• Organised and attentive to detail, with the ability to follow procedures and manage assigned deadlines.
• Good written and verbal communication skills.
• Able to communicate respectfully with employees, managers and external contacts, and comfortable seeking guidance when needed.
• Confident working with data, systems and digital tools.
• Handles confidential information with discretion and sound judgement and escalates sensitive or complex matters promptly.
• Proficiency in Microsoft Office, particularly Excel.
• Expected start date: From October 2026 or November 2026 onwards

We Offer

• Full-time trainee position based in our Singapore office
• Medical benefits

This programme offers early-career HR professionals the opportunity to build practical skills in a global airline alliance and contribute to the work of our People & Culture team.