Trading Systems Support Engineer – Fast-Paced, High-Impact

Straits Financial Group

Singapore

On-site

SGD 60,000 - 90,000

Full time

4 days ago

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Job summary

Straits Financial Group is seeking an ETS Support Engineer to manage and maintain trading system operations in a hands-on role. You will support trading platforms (CQG, ATP, TTNG) and internal applications, while coordinating with vendors for complex issues and ensuring procedures are well documented.

The role also covers internal IT support, business continuity planning, and new account setup tasks. Diploma or Bachelor's degree in Computer Science or related field are required, with a

Qualifications

Bachelor's or Diploma in Computer Science or related field.
Strong problem-solving skills with ability to identify, troubleshoot, and escalate issues effectively.
Good communication skills with internal users, vendors, and IT teams.
Detail-oriented, responsible, and proactive with a positive attitude.

Responsibilities

Provide ETS and trading system support across CQG, ATP, TTNG and related platforms.
Manage system changes, migrations, upgrades, and implementations.
Deliver dealer desk support and coordinate with vendors for complex issues.
Provide end-user IT support for desktops, OS, and business applications.
Assist with new client account setup on front-end trading platforms and maintain records.

Skills

Problem-solving

Communication

Teamwork

High-pressure environment

After-hours availability

Education

Bachelor's in Computer Science

Diploma in Computer Science

Job description

The role also covers internal IT support, business continuity planning, and new account setup tasks. Diploma or Bachelor's degree in Computer Science or related field are required, with a

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