Ticketing & Operation Executive

OCEANUS ENERGY ENGINEERING PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Oceanus Energy Engineering Pte. Ltd. is seeking a Travel Coordinator to manage corporate travel, flight reservations, ticketing, and refunds, ensuring policy compliance and client satisfaction.

You will prepare quotations and itineraries, operate Amadeus or other systems, liaise with airlines and hotels, maintain records and assist invoicing, with Mandarin-English communications as required.

Qualifications

• Minimum 2 years in travel ticketing, preferably corporate travel.
• Proficient in Amadeus or other airline reservation systems.
• Good computer skills (Windows, Word, Excel) and familiarity with AI tools such as ChatGPT.

Responsibilities

• Handle corporate travel enquiries, ticketing (issuance, reissuance, cancellations, refunds).
• Prepare travel quotations and itineraries per client requirements and travel policy.
• Operate Amadeus or other ticketing systems to manage bookings accurately.
• Coordinate with airlines, hotels and suppliers; maintain booking records and assist invoicing.

Skills

Mandarin

English

Independent

Organized

Teamwork

Tools

Amadeus

Microsoft Word

Microsoft Excel

ChatGPT/AI tools

Job description

About the role

This role involves handling office operation tasks and corporate travel enquiries , flight reservations, ticket issuance, reissuance, cancellations and refunds. You will prepare travel quotations and itineraries according to clients' requirements and company travel policies, and operate Amadeus or other relevant ticketing systems to manage bookings accurately and efficiently.

Key responsibilities

• Handle corporate travel enquiries, flight reservations, ticket issuance, reissuance, cancellations and refunds
• Prepare travel quotations and itineraries according to clients' requirements and company travel policies
• Operate Amadeus or other relevant ticketing systems to manage bookings accurately and efficiently
• Liaise with airlines, hotels and travel suppliers to coordinate travel arrangements and resolve booking issues
• Maintain accurate booking records and assist with invoicing and payment tracking
• Support colleagues proactively and assist with general administrative duties and other tasks as assigned

About you

• At least 2 years of experience in travel ticketing, preferably in corporate travel
• Proficiency in Amadeus or another relevant airline reservation and ticketing system
• Good computer skills, including Microsoft Windows, Word and Excel, with familiarity with ChatGPT or other AI tools
• Able to work independently, take initiative and collaborate effectively with colleagues
• Flexible, organised and willing to handle a broad range of responsibilities
• Basic accounting knowledge or experience is an advantage
• Ability to communicate in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.