Thai-Speaking Engagement Program Lead (APAC)

TikTok Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok is seeking a Thai-speaking Engagement Program Manager to join the APAC Business Integrity Advertiser Experience Team in Singapore. You will lead cross-functional initiatives with Sales and Business Integrity to enhance advertiser experience and operational efficiency, using data-driven insights to influence strategic decisions.

Strong English and Thai communication skills are required, with a minimum of 5 years in program or project management in tech.

Qualifications

• Minimum of 5 years of experience in program or project management, preferably in the internet or technology industry.

Responsibilities

• Lead Strategic Initiatives: Partner with cross-functional teams, particularly Sales, to spearhead large-scale strategic projects and resolve operational challenges at scale.
• Foster Strategic Relationships: Build and maintain strong relationships with leaders across Sales and Business Integrity to enhance collaboration and alignment.
• Drive Operational Excellence: Improve key operational metrics through targeted education initiatives while providing regular updates, addressing concerns, and communicating trends and change impacts to internal and external Thai-speaking stakeholders.
• Influence Through Data: Use data-driven insights to inform, shape, and execute new strategies, ensuring alignment with overall company objectives.
• Leverage Analytical Insights: Collaborate with data and measurement partners to identify and track key performance indicators, ensuring initiatives support product, customer, and community goals for Thai market.
• Enhance Support Processes: Identify trends and recommend improvements to detection and support processes to boost team efficiency and advertiser outcomes.
• Consult and Coach: Advise sales teams and Thai advertisers, providing insights and analysis to drive better results on our platforms.

Skills

Program management

Thai language

English language

Data analysis

Stakeholder management

Job description

TikTok is seeking a Thai-speaking Engagement Program Manager to join the APAC Business Integrity Advertiser Experience Team in Singapore. You will lead cross-functional initiatives with Sales and Business Integrity to enhance advertiser experience and operational efficiency, using data-driven insights to influence strategic decisions.

Strong English and Thai communication skills are required, with a minimum of 5 years in program or project management in tech.