Terminal Support Coordinator — Dispatch & Customer Care

quala; Singapore; On-site; SGD 54,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance (

401k with employer match

Paid Time Off

10 Paid Holidays

Parental Leave

Tuition Reimbursement

Job summary

Depot Connect International (DCI) in Savannah, GA is seeking a Terminal Support Coordinator to bolster front-office operations and ensure seamless order processing and communication with customers and dispatch.

You will enter orders, relay information to dispatch, and prepare export/import lists while maintaining strong direct and indirect customer communications in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Experience in the trucking and/or intermodal transportation industry.
• Experience with Google Suite (Gmail, etc.).
• Strong communication skills both verbal and written.
• Ability to prioritize and multitask.
• Organizational skills.

Responsibilities

• Entering customer orders and customer information (such as billing) into the computer system.
• Reporting customer orders to dispatch in a timely manner.
• Informing equipment control and dispatch of special customer needs when they arise.
• Printing export and import lists for dispatch and equipment control.
• Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
• Other miscellaneous office support duties as assigned.

Skills

Communication skills

Prioritization

Organizational skills

Industry knowledge

Education

High School Diploma or GED

Tools

Google Suite

Job description

Depot Connect International (DCI) in Savannah, GA is seeking a Terminal Support Coordinator to bolster front-office operations and ensure seamless order processing and communication with customers and dispatch.

You will enter orders, relay information to dispatch, and prepare export/import lists while maintaining strong direct and indirect customer communications in a fast-paced environment.