Student Hostel Executive

WE R FAMILY; Singapore; On-site; SGD 36,000 - 52,000; Full time

Job summary

We R Family in Singapore is seeking a Student Hostel Executive to oversee daily hostel operations, ensure a secure, clean, and supportive living environment, and support residents' academic routines.

You will supervise front desk, housekeeping, security, and maintenance; monitor self-study sessions, administer vocabulary tests and mock exams; handle student concerns, enforce rules, organize activities, and coordinate with teachers and counselors.

Qualifications

• Experience in hostel, dormitory, student care, or education-related environment.
• Strong interpersonal skills with a caring and supportive approach to youth.
• Strong interest or background in academic support, education, or tutoring.
• Good organizational and problem-solving skills.
• Ability to handle emergencies calmly and efficiently.
• Willingness to work evenings (4pm to 10:30pm) and weekends (full day).
• Can choose to stay in (preferred) / stay out

Responsibilities

• Oversee hostel operations including front desk, housekeeping, security and maintenance.
• Ensure hostel facilities are clean, functional, and safe; manage room allocation and check-in/out.
• Act as first point of contact for residents; enforce rules and address disputes.
• Supervise self-study sessions, administer vocabulary tests and mock exams, and maintain progress records.
• Recruit, train, and supervise hostel staff; manage staff schedules and service quality.
• Ensure compliance with health, safety and fire regulations; maintain resident records for emergencies.
• Organize and support student activities that promote well-being, social integration, and cultural awareness.

Job description

Job Summary:

The Student Hostel Executive is responsible for the efficient and safe management of a student hostel, ensuring a secure, clean, and supportive living environment for residents. In addition to operational duties, the executive plays a key role in supporting students' academic routines, including monitoring self-study sessions and administering vocabulary and mock tests to encourage academic discipline and progress.

Key Responsibilities:

1. Hostel Operations
   • Manage daily hostel operations including front desk, housekeeping, security, and maintenance.
   • Ensure hostel facilities (rooms, study areas, common areas) are clean, functional, and safe.
   • Oversee student check-in/check-out and room allocation processes.
2. Student Welfare & Discipline
   • Act as the first point of contact for student residents regarding concerns, disputes, or emergencies.
   • Foster a positive, inclusive, and respectful hostel community.
   • Enforce hostel rules and regulations fairly and consistently.
   • Address disciplinary issues and escape serious matters to school authorities or parents when necessary.
3. Academic Support
   • Supervise and monitor students during self-study sessions to ensure focus and discipline.
   • Administer and assess regular vocabulary tests and mock exams as per academic schedule or curriculum plan.
   • Maintain records of academic progress, test results, and participation in study sessions.
   • Coordinate with teachers, tuition providers, or academic counselors to support student learning goals.
4. Staff Supervision
   • Recruit, train, and supervise hostel staff (cleaners, maintenance, security, etc.).
   • Manage staff schedules and ensure service quality standards are met.
5. Safety & Compliance
   • Ensure compliance with health, safety, and fire regulations.
   • Maintain updated records of student residents for regulatory and emergency purposes.
6. Student Engagement
   • Organize and support student activities that promote well-being, social integration, and cultural awareness.
   • Facilitate orientation and onboarding for new students.
7. Administrative Duties
   • Manage hostel budgets, petty cash, and procurement of supplies.
   • Handle billing, invoicing, and deposit refunds in coordination with the finance department.
   • Prepare reports on hostel occupancy, maintenance issues, and student-related incidents.

Requirements:

• Experience in hostel, dormitory, student care, or education-related environment.
• Strong interpersonal skills with a caring and supportive approach to youth and young adults.
• Strong interest or background in academic support, education, or tutoring.
• Good organizational and problem-solving skills.
• Ability to handle emergencies calmly and efficiently.
• Willingness to work evenings （4pm to 10.30pm）and weekends (full day), including academic supervision, offday on weekday
• Can choose to stay in (preferred) / stay out