Temp Executive, Knowledge Management (Corporate & Finance Dept) - Stars Ave

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; In loco; SGD 30.000 - 36.000; Part-time

Descrizione del lavoro

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Temp Executive for Knowledge Management on a 12-month contract. The role focuses on Records Management, ERS rollout, intranet content upkeep and training coordination.

You will engage stakeholders, provide user support, prepare communications and assist with reporting and administration across HTX projects.

Competenze

• Diploma in Business Administration, Information Management or related discipline.
• Experience in project coordination, records or knowledge management, communications or training administration advantageous.
• Proficient with Microsoft Office applications (Excel, PowerPoint, Word).
• Experience with SharePoint or intranet platforms is advantageous.

Mansioni

• Support Records Management and ERS adoption, including user communications and training materials.
• Assist in records migration, digitisation and quality checks on digitised records.
• Maintain HTX intranet content and publish knowledge resources.
• Coordinate training schedules, collect feedback and report on progress.
• Provide frontline user support and handle enquiries; assist administrative tasks as needed.

Conoscenze

Records management

Knowledge management

Training administration

Stakeholder engagement

User support

Communication skills

Analytical skills

Excel proficiency

Formazione

Diploma in Business Administration/Information Management/Records Management/Communications/Information Systems

Strumenti

SharePoint

Intranet platforms

Canva

Descrizione del lavoro

Closing date : 2 Nov (12noon)

Position: Temp Executive, Knowledge Management (Contract)

Department: Corporate & Finance

Number of Vacancies: 1

Contract Period: 12 months

Working Location: Stars Avenue

Monthly Salary: $2,940

Working Hours:

• Monday to Thursday: 8:30am to 6:00pm
• Friday: 8:30am to 5:30pm
• Inclusive of a 1-hour lunch break

Job Purpose

The successful candidate will support the Home Team Science and Technology Agency (HTX) in Knowledge Management and Records Management initiatives, including the HTX E-Registry System (ERS), records migration and digitisation, intranet management, and organisation-wide information management programmes.

The role involves stakeholder engagement, user support, communications, training coordination, reporting and operational administration to support effective knowledge and records management practices across the organisation.

Key Responsibilities

1. Records Management and System Adoption

• Support the implementation, rollout and adoption of the HTX E-Registry System (ERS).
• Provide frontline support and respond to queries relating to ERS and records management.
• Prepare user communications, guides, FAQs, training materials and awareness campaigns.
• Handle physical file requests and records administration.
• Promote good records management practices across the organisation.
• Monitor and analyse system adoption, installation and filing rates, compliance and usage trends.
• Identify groups with low adoption rates and coordinate targeted follow-up actions.
• Develop initiatives to encourage ERS adoption and improve records management practices.

2. Records Migration and Digitisation

• Support records migration projects, including validation and readiness tracking.
• Liaise with stakeholders, business users and technical teams on requirements and project activities.
• Facilitate communication between users and technical teams to support implementation.
• Conduct quality checks on digitised records to ensure accuracy, completeness and usability.

3. Intranet and Content Management

• Maintain HTX intranet content to ensure it is accurate, relevant and user-friendly.
• Create, update and publish intranet content, announcements, guides and knowledge resources.
• Support user queries relating to the intranet and digital workplace.
• Develop communication materials such as infographics, banners, posters and awareness content.

4. Training, Reporting and Stakeholder Engagement

• Coordinate training schedules, logistics, attendance records and feedback.
• Gather, analyse and report on system adoption, training participation and project progress.
• Prepare reports, dashboards, presentations and management updates.
• Liaise with internal stakeholders, vendors, consultants and technical teams to support implementation and continuous improvement.

5. Administrative Support

• Manage shared functional mailboxes and daily enquiries.
• Perform other duties as assigned by the supervisor.

Requirements

• Diploma in Business Administration, Information Management, Records Management, Communications, Information Systems or a related discipline.
• Relevant experience in project coordination, records or knowledge management, communications, training administration, stakeholder engagement or user support would be advantageous.
• Experience with SharePoint, intranet platforms or digital workplace tools would be advantageous.
• Familiarity with Canva or similar design tools would be advantageous.
• Experience supporting system implementation, migration, change management or training would be advantageous.
• Strong analytical skills, including the ability to analyse data, identify trends and prepare reports.
• Good written and verbal communication skills, with the ability to engage stakeholders and explain processes clearly.
• Good organisational skills, attention to detail and the ability to manage competing priorities in a fast-paced environment.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint and Word.
• Proactive, resourceful and able to work independently while following through on assigned tasks.
• Comfortable engaging with stakeholders at different levels and developing user-focused communication materials.

EA License No: 96C4864 Reg. No.: R1106922 Goh Khar Keow