Executive, Knowledge Management 1 Year Contract Up $2.9K

PERSOL; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

PERSOL is seeking an Executive, Knowledge Management in Singapore to support records management initiatives, system adoption, and intranet administration. The role emphasizes training coordination, user support, and driving adoption of digital workplace tools.

You will develop guides, monitor usage, coordinate migration and digitisation, and prepare management-ready dashboards and reports, engaging stakeholders and vendors as needed.

Qualifications

• Diploma in Business Administration, Information Management, Communications, Information Systems or related field.
• Experience in project coordination, records management, knowledge management, user support or training administration is advantageous.
• Familiarity with SharePoint, intranet content management, or digital workplace platforms.
• Experience using Canva or similar design tools is an advantage.
• Proficient in Microsoft Office applications, especially Excel, PowerPoint and Word.

Responsibilities

• Support the rollout and adoption of records management systems.
• Provide user support and respond to enquiries on records management processes and systems.
• Develop user guides, FAQs, training materials, and communication campaigns.
• Monitor system usage, compliance rates, and adoption trends, and recommend improvement measures.
• Coordinate records migration and digitisation activities, including validation and quality checks.
• Maintain and update intranet content, announcements, and knowledge resources.
• Create communication materials such as infographics, posters, and awareness campaigns.
• Coordinate training schedules, attendance tracking, and feedback collection.
• Prepare reports, dashboards, and presentation materials for management.
• Liaise with internal stakeholders, vendors, and technical teams to support project implementation.
• Manage shared mailboxes and handle daily administrative enquiries.

Skills

Organizational skills

Administrative skills

Analytical skills

Communication skills

Stakeholder management

Multi-tasking

Detail-oriented

Creative communications

Education

Diploma in Business Administration, Information Management, Communications, Information Systems

Tools

Canva

Job description

Executive, Knowledge Management

Salary: Up to $2,986
Contract: 1 Year
Location: Near One-North MRT

Job Summary

Support knowledge and records management initiatives, including system adoption, records digitisation and migration projects, intranet administration, training coordination, stakeholder engagement, and user support. The role focuses on improving information management practices, maintaining digital content, and driving user adoption of systems and processes.

Key Responsibilities

• Support the rollout and adoption of records management systems.

• Provide user support and respond to enquiries on records management processes and systems.

• Develop user guides, FAQs, training materials, and communication campaigns.

• Monitor system usage, compliance rates, and adoption trends, and recommend improvement measures.

• Coordinate records migration and digitisation activities, including validation and quality checks.

• Maintain and update intranet content, announcements, and knowledge resources.

• Create communication materials such as infographics, posters, and awareness campaigns.

• Coordinate training schedules, attendance tracking, and feedback collection.

• Prepare reports, dashboards, and presentation materials for management.

• Liaise with internal stakeholders, vendors, and technical teams to support project implementation.

• Manage shared mailboxes and handle daily administrative enquiries.

Requirements

• Diploma in Business Administration, Information Management, Communications, Information Systems, or a related field.

• Experience in project coordination, records management, knowledge management, user support, or training administration is advantageous.

• Familiarity with SharePoint, intranet content management, or digital workplace platforms.

• Experience using Canva or similar design tools is an advantage.

• Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.

Key Skills

• Strong organizational and administrative skills.

• Good analytical and reporting abilities.

• Excellent written and verbal communication skills.

• Strong stakeholder and customer management skills.

• Tech-savvy and comfortable learning new systems.

• Ability to manage multiple priorities in a fast-paced environment.

• Detail-oriented, proactive, and resourceful.

• Creative with an eye for engaging and user-friendly communications.