Knowledge and Records Management Executive (One-North)

Seacare Manpower Services; Singapore; Sur place; SGD 30 000 - 42 000; Plein temps

Résumé du poste

Seacare Manpower Services Pte Ltd is seeking a detail-oriented Records Management & Communications Coordinator to support the implementation, rollout and adoption of records management systems and related digital platforms in Singapore. You will handle user support, develop guides and training materials, and coordinate awareness campaigns to promote best practices.

The role involves supporting migrations, maintaining intranet resources, crafting engaging communications, and tracking adoption and

Qualifications

• Diploma in Business Administration, Information Management, Records Management, Communications, Information Systems or a related discipline.
• Relevant experience in records or knowledge management, project coordination, system implementation, stakeholder engagement, user support or training administration is an advantage.
• Familiarity with SharePoint, intranet or digital workplace platforms and Canva or similar design tools is preferred.
• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word.
• Strong analytical, organisational and stakeholder management skills.
• Good written and verbal communication skills, with a customer-oriented and service-minded approach.

Responsabilités

• Support the implementation, rollout and adoption of records management systems and related initiatives.
• Provide user support for records management systems and digital platforms, including managing enquiries and physical file requests.
• Develop user guides, FAQs, training materials, announcements and awareness campaigns to promote system adoption and good records management practices.
• Support records migration and digitisation projects, including stakeholder coordination, readiness tracking and quality checks.
• Maintain intranet content and knowledge resources to ensure accuracy, relevance and accessibility.
• Create communication and engagement materials such as infographics, banners and posters.
• Coordinate training activities and gather feedback to support continuous improvement.
• Monitor system adoption, compliance, training participation and project progress; analyse data and prepare reports, dashboards and presentations.
• Liaise with internal stakeholders, technical teams, vendors and consultants to coordinate requirements and resolve issues.
• Manage shared mailboxes and perform other administrative duties as assigned.

Formation

Diploma in Business Administration, Information Management, Records Management, Communications, Information Systems or a related discipline

Outils

SharePoint

Intranet platforms

Canva

Microsoft Office

Description du poste

Job Responsibilities

• Support the implementation, rollout and adoption of records management systems and related initiatives.
• Provide user support for records management systems and digital platforms, including managing enquiries and physical file requests.
• Develop user guides, FAQs, training materials, announcements and awareness campaigns to promote system adoption and good records management practices.
• Support records migration and digitisation projects, including stakeholder coordination, readiness tracking and quality checks.
• Maintain intranet content and knowledge resources to ensure accuracy, relevance and accessibility.
• Create communication and engagement materials such as infographics, banners and posters.
• Coordinate training activities and gather feedback to support continuous improvement.
• Monitor system adoption, compliance, training participation and project progress; analyse data and prepare reports, dashboards and presentations.
• Liaise with internal stakeholders, technical teams, vendors and consultants to coordinate requirements and resolve issues.
• Manage shared mailboxes and perform other administrative duties as assigned.

Job Requirements

• Diploma in Business Administration, Information Management, Records Management, Communications, Information Systems or a related discipline.
• Relevant experience in records or knowledge management, project coordination, system implementation, stakeholder engagement, user support or training administration is an advantage.
• Familiarity with SharePoint, intranet or digital workplace platforms and Canva or similar design tools is preferred.
• Proficient in Microsoft Office, particularly Excel, PowerPoint and Word.
• Strong analytical, organisational and stakeholder management skills.
• Good written and verbal communication skills, with a customer-oriented and service-minded approach.
• Tech-savvy, meticulous and proactive, with the ability to learn new systems, manage multiple priorities and work independently.
• Creative, with an eye for clear, engaging and user-friendly communications.

Duration/Working Hours:

12 months (Immediate)

Mon – Thurs : 8:30am – 6:00pm

Friday : 8:30am – 5:30pm

(inclusive of 1-hour lunch break)

We regret to inform only shortlisted candidate will be notified.