Telesales Team Lead — SME General Insurance

AUTOSHIELD PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Company trips

Job summary

Autoshield Pte Ltd, headquartered in Singapore, leads in General Insurance distribution and serves over 100,000 clients with comprehensive coverage. We are seeking a capable leader to manage a frontline telesales team focusing on SME General Insurance quotes, ensuring performance and certification compliance.

The role requires guiding a team of up to 9 executives, driving outbound sales, and maintaining adherence to schedules and company policies near Aljunied MRT.

Qualifications

• Minimum 2 years of supervisory experience in telesales or related fields.
• Knowledge of BCP, PGI, CGI, and HI products.

Responsibilities

• Lead and supervise a team of up to 9 executives to meet SME General Insurance outbound sales targets.
• Develop strategies to maximize outreach and SME conversion rates.
• Coach team members to improve telesales skills and customer engagement.
• Ensure certifications (BCP, PGI, CGI, HI) are obtained and maintained.
• Manage daily operations near Aljunied MRT; ensure 9am–6:45pm work schedules.
• Train candidates with no supervisory experience for future managerial roles.
• Ensure CPF contributions and leave policies compliance.

Job description

Autoshield Pte Ltd, headquartered in Singapore, leads in General Insurance distribution and serves over 100,000 clients with comprehensive coverage. We are seeking a capable leader to manage a frontline telesales team focusing on SME General Insurance quotes, ensuring performance and certification compliance.

The role requires guiding a team of up to 9 executives, driving outbound sales, and maintaining adherence to schedules and company policies near Aljunied MRT.