Telemarketing Executive

TALENT FIRST PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Talent First PTE. LTD. in Singapore is seeking a confident Telemarketing Executive / Customer Service Executive for a financial services outfit.

You will handle customer enquiries, explain available loan products and assist customers through the application process, using phone-based interactions to drive engagement. No prior experience is required as training is provided; candidates with related telemarketing or customer service backgrounds have an advantage.

Qualifications

• No prior experience required; training provided.
• Telemarketing, telesales or customer service experience is advantageous.
• Strong communication and interpersonal skills.
• Confident, customer-focused with a positive attitude.
• Able to work towards sales and conversion targets.

Responsibilities

• Handle customer enquiries and follow up on leads via phone.
• Introduce and explain the company’s loan products and services.
• Follow up with interested customers and assist with the application process.
• Maintain accurate records of calls and customer interactions.
• Work towards assigned sales and conversion targets.
• Provide professional customer service and handle objections effectively.

Skills

Communication

Customer service

Interpersonal skills

Telemarketing

Telesales

Sales-driven

Job description

Job Description

• We are looking for a confident and outgoing Telemarketing Executive / Customer Service Executive to join a financial services company.
• You will be responsible for handling customer enquiries, following up on leads, explaining available financial products and supporting customers throughout the application process.

Responsibilities

• Handle customer enquiries and follow up on leads via phone.
• Introduce and explain the company’s loan products and services.
• Follow up with interested customers and assist with the application process.
• Maintain accurate records of calls and customer interactions.
• Work towards assigned sales and conversion targets.
• Provide professional customer service and handle objections effectively.

Requirements

• No prior experience required; training will be provided.
• Candidates with telemarketing, telesales or customer service experience will have an advantage.
• Good communication and interpersonal skills.
• Confident and comfortable speaking with customers over the phone.
• Sales-driven with a positive attitude.