Finance Telemarketing & Customer Service Specialist

TALENT FIRST PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Talent First PTE. LTD. in Singapore is seeking a confident Telemarketing Executive / Customer Service Executive for a financial services outfit.

You will handle customer enquiries, explain available loan products and assist customers through the application process, using phone-based interactions to drive engagement. No prior experience is required as training is provided; candidates with related telemarketing or customer service backgrounds have an advantage.

Qualifications

• No prior experience required; training provided.
• Telemarketing, telesales or customer service experience is advantageous.
• Strong communication and interpersonal skills.
• Confident, customer-focused with a positive attitude.
• Able to work towards sales and conversion targets.

Responsibilities

• Handle customer enquiries and follow up on leads via phone.
• Introduce and explain the company’s loan products and services.
• Follow up with interested customers and assist with the application process.
• Maintain accurate records of calls and customer interactions.
• Work towards assigned sales and conversion targets.
• Provide professional customer service and handle objections effectively.

Skills

Communication

Customer service

Interpersonal skills

Telemarketing

Telesales

Sales-driven

Job description

Talent First PTE. LTD. in Singapore is seeking a confident Telemarketing Executive / Customer Service Executive for a financial services outfit.

You will handle customer enquiries, explain available loan products and assist customers through the application process, using phone-based interactions to drive engagement. No prior experience is required as training is provided; candidates with related telemarketing or customer service backgrounds have an advantage.