Telemarketing Executive

Innosys Pte Ltd; Singapore; On-site; SGD 34,000 - 52,000; Full time

Job summary

Innosys Pte Ltd in Singapore is seeking a proactive Telemarketing Executive to drive outbound sales for our SaaS Freight Management Software, targeting freight forwarders, logistics service providers, and related businesses. You will identify prospects, conduct outbound calls, qualify leads, schedule product demonstrations, and help grow the sales pipeline by converting interest into opportunities.

The role offers product training, sales coaching, and clear progression into senior telemarketing

Qualifications

• Proactive outreach skills and target-driven mindset.
• Ability to identify and contact decision-makers.
• Comfort in handling telesales scenarios and objections.

Responsibilities

• Identify potential customers among freight forwarders and logistics providers.
• Conduct outbound calls, qualify leads, and schedule product demonstrations.
• Maintain records of prospect interactions and outcomes.

Skills

Prospecting

Appointment setting

Qualifying leads

Phone etiquette

Communication

Time management

Job description

JobDescription: Telemarketing Executive

1. Job Overview

We are seeking a proactive, confident, and results-oriented Telemarketing Executive to support the sales and marketing of our Software-as-a-Service (SaaS) Freight Management Software to freight forwarders, logistics service providers, and related businesses.

The successful candidate will be responsible for identifying potential customers, conducting outbound sales calls, introducing our software solutions, qualifying sales leads, and scheduling product demonstrations with prospective customers.

This role is ideal for an individual who enjoys communicating with business customers, building relationships over the telephone, and contributing directly to the company's sales pipeline and business growth.

2. Key Responsibilities

2.1. Outbound Telemarketing & Prospecting

• Conduct outbound telephone calls to prospective customers, including freight forwarding companies, logistics service providers, and supply chain businesses.
• Identify and contact relevant decision-makers, including business owners, managing directors, operations managers, and finance managers.
• Generate new sales leads through telephone prospecting, email follow-ups, and other approved outreach channels.
• Follow up with prospective customers to maintain engagement and develop potential sales opportunities.

2.2. Lead Qualification & Appointment Setting

• Understand prospects' existing freight management systems, operational challenges, and software requirements.
• Identify potential customers who may benefit from digitising or upgrading their freight forwarding operations.
• Qualify leads based on business needs, purchasing interest, decision-making authority, and potential buying timelines.
• Arrange product demonstrations and sales appointments for the Business Development Manager or sales team.
• Maintain accurate records of prospect interactions, follow-up actions, and appointment outcomes.

3. Preferred Skills & Attributes

• Strong prospecting and appointment-setting skills.
• Ability to handle rejection and respond constructively to objections.
• Good questioning skills to identify customer needs and qualify opportunities.
• Professionaltelephone etiquette and clear verbal communication.
• Good time management and consistent follow-up discipline.
• Ability to work independently while collaborating with the sales team.
• Interest in technology, business software, and digital transformation.

4. What We Offer

• Opportunity to develop a career in B2B technology sales.
• Product training in freight management software and logistics business processes.
• Sales coaching and guidance from the Business Development team.
• Performance-based incentives linked to qualified leads, attended demonstrations, and sales outcomes.
• Career progression opportunities into Senior Telemarketing Executive, Inside Sales Executive, or Business Development Executive roles.

5. Application

Interested candidates should submit their rerume, highlighting relevant telemarketing, telesales, customer engagement,or B2B sales experience.

We welcome motivated candidates who enjoy speaking with business customers and want to contribute to the growth of a technology company serving the freight and logistics industry.