Telemarketer (5.5 Days Work Week)

NAILZ HAUS PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Nailz Haus Pte. Ltd. in Jurong East is seeking a Telemarketer for a 5.5 days work week to engage warm leads, schedule bookings, and provide friendly service. The role requires strong communication, target focus, and the ability to work independently from Monday to Friday in the office with Saturdays on a work-from-home basis.

You will handle inquiries, maintain records, and strive to convert leads into confirmed appointments while delivering professional customer care across beauty experiences.

Qualifications

• Minimum 2 years of relevant telemarketing or sales experience.
• Excellent communication and phone etiquette.
• Able to work independently and meet targets.
• Proficient in Microsoft Excel and customer databases.
• Strong appointment conversion and customer engagement record.

Responsibilities

• Engage warm leads and contact customers interested in services.
• Schedule, confirm, and reschedule bookings to suit customers.
• Provide excellent customer service with professionalism and empathy.
• Maintain accurate call logs and customer notes.

Skills

Telemarketing

Sales

Communication

Self-motivation

Appointment setting

Customer service

Excel

Target-driven

Tools

Microsoft Excel

Job description

Job Description & Requirements

Telemarketer (5.5 Days Work Week)

Location:Jurong East
Working Hours:Mondays to Fridays (Jurong East), 9:00 AM – 6:00 PM | Saturdays (WFH), 10:00 AM - 2:00 PM

About the Role

Are you an engaging communicator who enjoys connecting with people? Join our dynamic team as aTelemarketer, where you’ll be the friendly and professional voice of our brand — helping customers discover and book beauty experiences they’ll love.

Key Responsibilities

• Engage Warm Leads– Contact customers who have expressed interest in our services.

• Schedule & Manage Appointments– Coordinate, confirm, and reschedule bookings to suit customer preferences.

• Provide Excellent Customer Service– Address inquiries with professionalism, empathy, and product knowledge.

• Maintain Accurate Records– Ensure call logs, appointment data, and customer notes are well-organized and up to date.

Requirements

• Prior experience intelemarketing, sales, or similar industrypreferred.

• Excellentcommunication and phone etiquette— clear, confident, and personable.

• Highlyself-motivated, able to work independently, and achieve set targets.

• Proficient in Microsoft Exceland comfortable handling customer databases.

• Minimum2 years of relevant experiencein telemarketing or sales.

• Proven record ofstrong appointment conversionand customer engagement.

Why Join Us?

Be part of a vibrant, supportive team in the beauty and wellness industry.

Attractiveincentives for achieving performance targets.