Telesales Consultant

recruitSG; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

recruitSG is seeking a warm, service-oriented Tele-Sales Consultant to support our beauty and aesthetic clientele in Singapore. You will engage customers through WhatsApp, social media, and calls with professionalism and care, acting as the voice of the brand.

The role emphasizes customer service, follow-up, and achieving bookings in a six-day work week with an off day on Tuesday, located in Orchard Area. Prior tele-sales experience and an interest in beauty are advantageous.

Qualifications

• Strong spoken proficiency in English.
• Pleasant and confident communication skills, with a clear and engaging voice.
• Excellent interpersonal, empathy, and problem-solving abilities.
• Prior experience in customer service, online chat support, or client coordination preferred.
• Self-motivated, persuasive, and goal-oriented with proven sales or tele-sales experience.

Responsibilities

• Conduct cold calls and work on getting new customer bookings.
• Handle inbound customer inquiries via WhatsApp, social media, and calls.
• Provide timely, accurate, and courteous responses to customer queries about treatments, promotions, and appointments.
• Maintain strong follow-up and relationship-building to ensure repeat visits and satisfaction.
• Coordinate with internal teams to ensure smooth customer experience and resolution of issues
• Maintain detailed records of customer interactions and feedback in the CRM system.

Skills

Fluent English

Customer service

Sales experience

Tele-sales

Empathy

Job description

The company is a modern Beauty and Aesthetic Clinic recognised for providing premium treatments and exceptional client experiences. The clinic is built on a foundation of trust, professionalism, and proven results, offering personalised aesthetic solutions that enhance natural beauty. With a commitment to innovation and safety, they empower clients to look and feel their best with confidence.

We are looking for a warm, service-oriented Tele-Sales Consultant to handle daily customer interactions and support for our beauty and aesthetic clientele in Singapore. You'll be the voice and heart of our brand - engaging customers through WhatsApp, social media, and calls with professionalism, care, and confidence.

Job Responsibilities:

• Conduct cold calls and work on getting new customer bookings.
• Handle inbound customer inquiries via WhatsApp, social media, and calls.
• Provide timely, accurate, and courteous responses to customer queries about treatments, promotions, and appointments.
• Maintain strong follow-up and relationship-building to ensure repeat visits and satisfaction.
• Coordinate with internal teams to ensure smooth customer experience and resolution of issues
• Maintain detailed records of customer interactions and feedback in the CRM system.

Requirements:

• Strong spoken proficiency in English.
• Pleasant and confident communication skills, with a clear and engaging voice.
• Excellent interpersonal, empathy, and problem-solving abilities.
• Prior experience in customer service, online chat support, or client coordination preferred.
• Self-motivated, persuasive, and goal-oriented with proven sales or tele-sales experience.
• Passion for beauty, aesthetics, and wellness is an advantage.

Working Hours: 6 days work week (Tuesdays OFF)

• Wednesday to Monday: 9am to 6pm (lunch break provided)

Other Details

• If requested to work on public holiday, off-in-lieu will be given as compensation
• Commission structure will be provided
• Working Location: Orchard Area

Only shortlisted candidates will be contacted.