Beauty Experience Telemarketer - Appointments & Service

NAILZ HAUS PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Nailz Haus Pte. Ltd. in Jurong East is seeking a Telemarketer for a 5.5 days work week to engage warm leads, schedule bookings, and provide friendly service. The role requires strong communication, target focus, and the ability to work independently from Monday to Friday in the office with Saturdays on a work-from-home basis.

You will handle inquiries, maintain records, and strive to convert leads into confirmed appointments while delivering professional customer care across beauty experiences.

Qualifications

• Minimum 2 years of relevant telemarketing or sales experience.
• Excellent communication and phone etiquette.
• Able to work independently and meet targets.
• Proficient in Microsoft Excel and customer databases.
• Strong appointment conversion and customer engagement record.

Responsibilities

• Engage warm leads and contact customers interested in services.
• Schedule, confirm, and reschedule bookings to suit customers.
• Provide excellent customer service with professionalism and empathy.
• Maintain accurate call logs and customer notes.

Skills

Telemarketing

Sales

Communication

Self-motivation

Appointment setting

Customer service

Excel

Target-driven

Tools

Microsoft Excel

Job description

Nailz Haus Pte. Ltd. in Jurong East is seeking a Telemarketer for a 5.5 days work week to engage warm leads, schedule bookings, and provide friendly service. The role requires strong communication, target focus, and the ability to work independently from Monday to Friday in the office with Saturdays on a work-from-home basis.

You will handle inquiries, maintain records, and strive to convert leads into confirmed appointments while delivering professional customer care across beauty experiences.