Telemarketer | Beauty Industry | Basic + Attractive Comm!

Donna Spa Pte Ltd; Singapore; On-site; SGD 28,000 - 50,000; Full time

Benefits offered by this job

Structured training

Career growth opportunities

Convenient location – Jurong East IMM

Incentives for meeting targets

Job summary

Donna Spa Pte Ltd in Singapore is seeking a Telemarketing & Appointment Specialist to be the friendly voice representing our brand, helping customers explore and book beauty experiences they will love.

You will engage warm leads, schedule appointments, handle inquiries with professionalism, and follow up to build loyalty. Structured training and opportunities for career growth are provided, with a convenient Jurong East IMM location.

Qualifications

• Experience in beauty telemarketing or sales preferred.
• Strong communication and phone etiquette.
• Self-starter who meets targets.
• Proficient in Excel and customer data management.
• Minimum 1 year of relevant experience.
• Proven track record of high turn-ups and conversions.

Responsibilities

• Engage warm leads by calling customers who showed interest in our services.
• Schedule and reschedule appointments for suitable time slots.
• Attend to customer inquiries with professionalism and care.
• Follow up with existing customers to encourage loyalty and repeat visits.
• Maintain accurate call and appointment details.
• Receive comprehensive training to understand beauty services.

Skills

Communication

Phone etiquette

Independent worker

Excel

Data management

Telemarketing experience

Tools

CRM software

Job description

About the role

Join our dynamic team as a Telemarketing & Appointment Specialist in the beauty industry. You'll be the friendly voice representing our brand, helping customers discover and book beauty experiences they'll love.

Key responsibilities

• Engage warm leads by reaching out to customers who have already shown interest in our services
• Schedule and reschedule appointments to ensure customers get the time slots that work best for them
• Attend to customer inquiries with professionalism and care
• Follow up with existing customers to strengthen loyalty and encourage repeat visits
• Maintain accurate and up-to-date call and appointment details
• Receive comprehensive training to understand beauty services

About you

• Experience in beauty telemarketing or sales preferred
• Strong communication and phone etiquette – clear, confident, and friendly
• Self-starter who works well independently and consistently meets targets
• Proficient in Excel and comfortable managing customer data
• Minimum 1 year of relevant experience in telemarketing or sales
• Proven track record of high turn-ups and successful conversions

About us

We are a vibrant and supportive team in the beauty and wellness industry offering structured training, continuous learning, and opportunities for career growth.

Benefits

• Structured training and continuous learning
• Opportunities for career growth
• Convenient location – Jurong East IMM
• Attractive incentives for meeting and exceeding targets