Telecom OSS/BSS Solutions Consultant | Presales & Delivery

MCI IT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

MCI IT SOLUTIONS PTE. LTD. in Singapore is seeking an experienced Solutions Consultant to support OSS/BSS solution consulting, presales and post-sales activities for telecom operator customers.

You will work directly with clients on technical requirements, solution design, product demonstrations and proposals. The role requires hands-on understanding of telecom OSS/BSS platforms and the ability to coordinate with product and engineering teams to help with implementation, testing and post-sales

Qualifications

• Degree in Computer Science, Telecommunications, IT, Engineering or related field.
• At least 5 years of experience in telecommunications OSS/BSS solutions and consulting.
• Experience with CRM, billing, charging, order management, product catalog or related platforms.
• Experience working directly with telecom operators on OSS/BSS projects.
• Able to gather customer requirements and produce solution designs and architecture docs.
• Strong written and verbal communication skills; ability to present to stakeholders.

Responsibilities

• Understand business and technical requirements across OSS/BSS domains.
• Provide presales solution consulting, including requirements analysis, design, presentations and proposals.
• Support RFP/RFI responses and prepare solution architecture and technical documentation.
• Conduct technical workshops and solution discussions with customer teams.
• Translate customer requirements into OSS/BSS designs with product and engineering teams.
• Support project implementation, system integration, testing, acceptance and post-sales activities.
• Coordinate with regional and overseas product, engineering and delivery teams to resolve issues.
• Provide technical support during engagements and assist with solution optimisation throughout the project lifecycle.
• Maintain understanding of telecommunications digital transformation trends and OSS/BSS technologies.

Skills

OSS/BSS knowledge

Solution design

Presales

Technical delivery

Customer engagement

Communication skills

Education

Bachelor's degree in Computer Science / Telecommunications / IT / Engineering

Tools

APIs

Databases

Job description

MCI IT SOLUTIONS PTE. LTD. in Singapore is seeking an experienced Solutions Consultant to support OSS/BSS solution consulting, presales and post-sales activities for telecom operator customers.

You will work directly with clients on technical requirements, solution design, product demonstrations and proposals. The role requires hands-on understanding of telecom OSS/BSS platforms and the ability to coordinate with product and engineering teams to help with implementation, testing and post-sales