Technology Solutions Engineer

ACG MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

ACG MANAGEMENT PTE. LTD. in Singapore is seeking a hands-on IT Administrator to maintain and support our IT infrastructure, including servers, workstations, network devices, and telephony systems.

You will install and configure hardware and software, perform routine maintenance, and resolve technical issues quickly while delivering excellent user support. Ideal candidates are graduates with IT degrees, eager to learn, a team player with good communication, and able to work with cross-functional

Qualifications

• Diploma or Degree in Information Technology or a related field.
• Fresh graduates are welcome to apply.
• Strong interest in IT operations and system support.
• A team player with good communication and problem-solving skills.
• Willingness to learn and take on new challenges.

Responsibilities

• Administer and maintain IT systems (servers, PCs, printers, routers, firewalls, and telephony).
• Install, configure, and update hardware and software across IT infrastructure.
• Perform regular maintenance and troubleshoot to resolve issues promptly.
• Provide user IT support and handle service requests efficiently.
• Manage IT assets: licenses, inventory, and purchases within budget.
• Maintain documentation of systems, configurations, and procedures.
• Collaborate with departments to identify IT needs and improvements.
• Participate in IT projects to support organizational objectives.
• Other duties as assigned.

Skills

IT operations

System support

Troubleshooting

Communication

Team player

Willingness to learn

Education

Diploma or Degree in Information Technology

Job description

• Administer and maintain IT systems, including servers, PCs, notebooks, printers, routers, firewalls, telephony systems, & other office equipment.


• Install, configure, and update hardware and software across the organization's IT infrastructure.


• Perform regular maintenance and troubleshooting to ensure the smooth functioning of IT systems and resolve technical issues promptly.


• Provide technical support and assistance to users, addressing IT-related queries, problems, and service requests in a timely and efficient manner.


• Manage IT assets, including software licenses, hardware inventory, and equipment procurement, ensuring compliance with organizational policies and budgetary constraints.


• Ensure adherence to corporate IT policy and industry best practices in system administration, security, and data management.


• Maintain comprehensive documentation of IT systems, configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and ensure operational continuity.


• Collaborate with other departments to identify IT-related needs, recommend solutions, and implement improvements to enhance operational efficiency and user productivity.


• Participate in IT projects and initiatives, contributing to planning, implementation, and evaluation efforts to achieve organizational objectives.


• Perform any other duties as assigned.

Job Requirements:

• Diploma or Degree in Information Technology, or a related field


• Fresh graduates are welcome to apply


• Strong interest in IT operations and system support


• A team player with good communication and problem-solving skills


• Willingness to learn and take on new challenges