Technology Solutions Engineer

ACG Management; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

ACG Management Singapore is seeking a motivated IT Support professional to administer and maintain our IT systems, support users, and help manage IT assets across the office. You will monitor servers, PCs, notebooks, printers, routers, and security devices, perform routine updates, troubleshoot issues, document procedures, and ensure compliance with IT policies to keep operations running smoothly.

Fresh graduates are welcome; a team-oriented mindset, strong communication and problem-solving

Qualifications

• Diploma or Degree in Information Technology, or a related field.
• Fresh graduates are welcome to apply.
• Strong interest in IT operations and system support.
• A team player with good communication and problem-solving skills.
• Willingness to learn and take on new challenges.

Responsibilities

• Administer and maintain IT systems, including servers, PCs, notebooks, printers, routers, firewalls, telephony systems, and other office equipment.
• Install, configure, and update hardware and software across the organization's IT infrastructure.
• Perform regular maintenance and troubleshooting to ensure the smooth functioning of IT systems and resolve technical issues promptly.
• Provide technical support and assistance to users, addressing IT-related queries, problems, and service requests in a timely and efficient manner.
• Manage IT assets, including software licenses, hardware inventory, and equipment procurement, ensuring compliance with organizational policies and budgetary constraints.
• Ensure adherence to corporate IT policy and industry best practices in system administration, security, and data management.
• Maintain comprehensive documentation of IT systems, configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and ensure operational continuity.
• Collaborate with other departments to identify IT-related needs, recommend solutions, and implement improvements to enhance operational efficiency and user productivity.
• Participate in IT projects and initiatives, contributing to planning, implementation, and evaluation efforts to achieve organizational objectives.
• Perform any other duties as assigned.

Skills

IT operations

System support

Communication skills

Team work

Problem solving

Education

Diploma or Degree in Information Technology

Job description

• Administer and maintain IT systems, including servers, PCs, notebooks, printers, routers, firewalls, telephony systems, and other office equipment.
• Install, configure, and update hardware and software across the organization's IT infrastructure.
• Perform regular maintenance and troubleshooting to ensure the smooth functioning of IT systems and resolve technical issues promptly.
• Provide technical support and assistance to users, addressing IT-related queries, problems, and service requests in a timely and efficient manner.
• Manage IT assets, including software licenses, hardware inventory, and equipment procurement, ensuring compliance with organizational policies and budgetary constraints.
• Ensure adherence to corporate IT policy and industry best practices in system administration, security, and data management.
• Maintain comprehensive documentation of IT systems, configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and ensure operational continuity.
• Collaborate with other departments to identify IT-related needs, recommend solutions, and implement improvements to enhance operational efficiency and user productivity.
• Participate in IT projects and initiatives, contributing to planning, implementation, and evaluation efforts to achieve organizational objectives.
• Perform any other duties as assigned.

• Administer and maintain IT systems, including servers, PCs, notebooks, printers, routers, firewalls, telephony systems, and other office equipment.
• Install, configure, and update hardware and software across the organization's IT infrastructure.
• Perform regular maintenance and troubleshooting to ensure the smooth functioning of IT systems and resolve technical issues promptly.
• Provide technical support and assistance to users, addressing IT-related queries, problems, and service requests in a timely and efficient manner.
• Manage IT assets, including software licenses, hardware inventory, and equipment procurement, ensuring compliance with organizational policies and budgetary constraints.
• Ensure adherence to corporate IT policy and industry best practices in system administration, security, and data management.
• Maintain comprehensive documentation of IT systems, configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and ensure operational continuity.
• Collaborate with other departments to identify IT-related needs, recommend solutions, and implement improvements to enhance operational efficiency and user productivity.
• Participate in IT projects and initiatives, contributing to planning, implementation, and evaluation efforts to achieve organizational objectives.
• Perform any other duties as assigned.

Job Requirements

• Diploma or Degree in Information Technology, or a related field
• Fresh graduates are welcome to apply
• Strong interest in IT operations and system support
• A team player with good communication and problem-solving skills
• Willingness to learn and take on new challenges