Technician Specialist Officer at CCOOL INDUSTRIES PTE. LTD.

CCOOL INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 36,000 - 47,000; Full time

Benefits offered by this job

Annual wage supplement (13th month)

14 days annual leave

Medical and dental benefits

Company incentive trips

On-the-job and external training

Job summary

CCOOL INDUSTRIES PTE. LTD. in Pasir Ris, Singapore, is hiring a Technician Specialist Officer for on-site duties.

You will install, repair, and maintain ceiling fans, conduct safety tests, and provide excellent customer service across Singapore. A company van is provided for visiting client sites. The role involves diagnosing issues, performing motor repairs, and training junior technicians as needed, with opportunities for career growth within a leading ceiling fan innovator focused on

Qualifications

• Possess Singapore Class 3/3A driving license.
• No experience required; basic knowledge of electrical, mechanical, or IT systems is a plus.
• Basic computer skills and ability to follow procedures.

Responsibilities

• Install ceiling fans on various ceilings and perform safety checks.
• Diagnose issues and troubleshoot faults in fans.
• Repair or replace defective components and perform preventive maintenance.
• Interact with customers to explain issues and provide cost estimates.
• Test repaired fans and perform quality checks to ensure proper operation.
• Follow safety protocols and ensure compliance with standards.
• Stay updated on fan models and technologies; participate in training.
• Coordinate with team members and other departments for smooth operations.
• Collect customer feedback and relay it to management.
• Operate company van to transport and deliver goods as needed.
• Pack and label outgoing shipments and manage delivery documentation.
• Unload shipments safely and organize storage space.
• Perform any additional duties as assigned by the Company.

Skills

Driving license

Attention to detail

Customer-oriented

Willingness to learn

Basic technical knowledge

Job description

Apply for Technician Specialist Officer at CCOOL INDUSTRIES PTE. LTD. in Pasir Ris, S00, SG. This Full time on site position offers great opportunities for career growth. At Crestar, we don’t just move air — we move ideas. As a leader in ceiling fan innovation and energy-efficient climate solutions, we’ve been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years. We are looking for Technician Specialist Officer to join our company. In this role, you will be responsible for ensuring the high quality and performance of our ceiling fans through expert installation, repair, maintenance, and exceptional customer service. To support your work, you will be provided with a company van for installation and servicing trips across Singapore. We value employee well‑being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees’ contributions to reimagine comfort and sustainability in homes.

Job Summary:

In this role, you will be responsible for ensuring the high quality and performance of our ceiling fans through expert installation, repair, maintenance, and exceptional customer service. To support your work, you will be provided with a company van for installation and servicing trips across Singapore.

Job Scope:

Installation and Testing:

Install ceiling fans on both concrete and false ceilings. Perform comprehensive safety checks and testing to confirm that the installation meets all required standards.

Diagnosis and Troubleshooting:

Inspect ceiling fans to identify issues and malfunctions. Use diagnostic tools and techniques to pinpoint problems accurately.

Repair and Maintenance:

Repair or replace defective components such as motors. Clean fans and components to remove dust and debris. Perform preventive maintenance to extend the lifespan of fans.

Customer Interaction:

Interact with customers to understand their fan‑related issues and provide cost estimates for repairs. Offer guidance on proper fan usage and maintenance. Collect payment from customer.

Testing and Quality Control:

Test repaired fans to ensure they operate correctly. Perform quality control checks to verify the quality of repairs.

Safety Compliance:

Adhere to safety protocols and guidelines to prevent accidents and injuries during repair work. Ensure all repaired fans meet safety standards.

Technical Expertise:

Stay updated on the latest ceiling fan models and technologies. Attend training sessions or workshops to enhance technical skills. Mentor and train new technician team members as needed.

Spare parts & motor repairs:

Repair the faulty parts if able to fix. Diagnose motor issues and malfunctions, perform motor repairs, including rewiring, replacing worn components, and reassembling motors.

Team Collaboration:

Coordinate with other technicians, sales, and customer service team for efficient workflow. Share knowledge and insights to improve repair processes.

Customer Feedback:

Solicit and collect customer feedback to assess satisfaction and identify areas for improvement. Relay feedback of faulty/defect products to manager for consideration in decision‑making processes.

Driving and Delivery:

Responsible for using company vehicle to transport and deliver goods in a safe, timely and professional manner.

Pack Goods for Delivery:

Carefully and accurately pack products for outbound shipments, ensuring items are secure and protected during transit. Label packages with shipping information and handle necessary documentation. Tailor and enhance products with accessories as per the order specifications. Scan the pick list and items to proceed delivery.

Unload Containers:

Safely and efficiently unload incoming shipments from trucks and containers. Inspect and verify received goods against packing lists or purchase orders. Optimize store space by strategically adjusting the placement of goods and their respective locations. Safety and Cleanliness: Maintain a safe and organized warehouse environment by following safety protocols and keeping work areas cleans and clutter‑free. Operate material handling equipment safely and efficiently.

Any other tasks as assigned:

Perform any additional duties and responsibilities as required by the Company from time to time, in accordance with business needs and operational requirements.

Requirements:

Possess Singapore Class 3/3A Driving License, company van will be provided No experience required Basic knowledge of electrical, mechanical, or IT systems Basic computer skills Attention to detail and follow procedures Willing to learn Professional, respectful, and customer‑oriented attitude

Working location:

1 Tampines North Drive 1, #04-18, T-Space, Singapore 528559 (near Courts, Ikea, Giant)

Working hours:

Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to 1pm)

Benefits:

• Annual Wage Supplement (13th month)
• 14 days Annual Leave
• Medical and Dental Benefits
• Company Incentive Trips
• On‑the‑job and External Training provided