Technician Specialist Officer

CRESTAR ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 31,000 - 47,000; Full time

Benefits offered by this job

Annual Wage Supplement (13th month)

14 days Annual Leave

Medical and Dental Benefits

Company Incentive Trips

On-the-job and External Training

Job summary

Crestar Enterprise PTE. LTD. seeks a Technician Specialist Officer to install, diagnose and repair ceiling fans across Singapore. You will handle testing, safety checks, and customer communication with a focus on quality service.

Candidates with electrical/mechanical knowledge and a willingness to learn will thrive in this role; company van is provided for site visits and service calls.

Qualifications

• Basic knowledge of electrical, mechanical or IT systems.
• Willingness to learn and follow procedures.
• Good communication and customer-oriented attitude.

Responsibilities

• Install ceiling fans on concrete or false ceilings with safety checks.
• Inspect and diagnose fan issues using diagnostic tools.
• Repair/replace defective components, including motors and wiring.
• Provide cost estimates for repairs and advise customers on usage and maintenance.
• Test repaired fans for correct operation and perform quality checks.

Skills

Electrical knowledge

Mechanical knowledge

Basic computer skills

Communication skills

Attention to detail

Willingness to learn

Education

ITE/NITEC in Electrical/IT/Mechanical/Mechatronics or related field

Singapore Class 3/3A Driving License

Job description

At Crestar, we don't just move air - we move ideas. As a leader in ceiling fan innovation and energy-efficient climate solutions, we've been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years.

We are looking forTechnician Specialist Officerto join our company. In this role, you will be responsible for ensuring the high quality and performance of our ceiling fans through expert installation, repair, maintenance, and exceptional customer service. To support your work, you will be provided with a company van for installation and servicing trips across Singapore.

We value employee well-being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees' contributions to reimagine comfort and sustainability in homes.

Job Description:

Installation and Testing:

Install ceiling fans on both concrete and false ceilings. Perform comprehensive safety checks and testing to confirm that the installation meets all required standards.

Diagnosis and Troubleshooting:

Inspect ceiling fans to identify issues and malfunctions. Use diagnostic tools and techniques to pinpoint problems accurately.

Repair and Maintenance:

Repair or replace defective components such as motors. Clean fans and components to remove dust and debris. Perform preventive maintenance to extend the lifespan of fans.

Customer Interaction:

Interact with customers to understand their fan-related issues and provide cost estimates for repairs. Offer guidance on proper fan usage and maintenance. Collect payment from customer.

Testing and Quality Control:

Test repaired fans to ensure they operate correctly. Perform quality control checks to verify the quality of repairs

Safety Compliance:

Adhere to safety protocols and guidelines to prevent accidents and injuries during repair work. Ensure all repaired fans meet safety standards.

Technical Expertise:

Stay updated on the latest ceiling fan models and technologies. Attend training sessions or workshops to enhance technical skills. Mentor and train new technician team members as needed.

Spare parts & motor repairs:

Repair the faulty parts if able to fix. Diagnose motor issues and malfunctions, perform motor repairs, including rewiring, replacing worn components, and reassembling motors.

Team Collaboration:

Coordinate with other technicians, sales, and customer service team for efficient workflow. Share knowledge and insights to improve repair processes.

Customer Feedback:

Solicit and collect customer feedback to assess satisfaction and identify areas for improvement. Relay feedback of faulty/defect products to manager for consideration in decision-making processes.

Driving and Delivery:

Responsible for using company vehicle to transport and deliver goods in a safe, timely and professional manner.

Requirements:

Possess Singapore Class 3/3A License (company van provided)

Certificate, ITE NITEC / Higher NITEC in Electrical, IT, Mechanical, Electronics, Mechatronics, or related technical field

Open to candidates with or without experience; experienced candidates may be considered for a senior role

Basic knowledge of electrical, mechanical, or IT systems

Basic computer skills

Attention to detail and follow procedures

Willing to learn

Professional, respectful, and customer-oriented attitude

Good communication skills

Working location: 1 Tampines North Drive 1, #04-18, T-Space, Singapore 528559
Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to 1pm)

Benefits:

• Annual Wage Supplement (13th month)
• 14 days Annual Leave
• Medical and Dental Benefits
• Company Incentive Trips
• On-the-job and External Training provided