PC Repair Technician & Customer Support Specialist

PROTECH ALLIANCE LLP; Singapore; On-site; SGD 33,480 - 44,640; Full time

Job summary

PROTECH ALLIANCE LLP is seeking an IT Technician in Singapore to diagnose, repair, and upgrade PCs and notebooks. The role requires strong troubleshooting skills and a customer-focused approach. Responsibilities include diagnosing hardware/software issues, performing quality checks, and providing expert customer support. Experience in computer repairs is essential. The position offers an opportunity to learn and enhance technical skills in a supportive environment.

Qualifications

• Experience in repairing computers for hands-on troubleshooting.
• Ability to learn and apply new repair techniques.

Responsibilities

• Diagnose hardware and software issues for effective solutions.
• Assemble and disassemble laptops and desktops for repairs.
• Perform quality control checks to verify repair effectiveness.
• Provide expert advice to enhance customer satisfaction.

Skills

Hardware troubleshooting

Software troubleshooting

Customer service

Repair techniques

Job description

PROTECH ALLIANCE LLP is seeking an IT Technician in Singapore to diagnose, repair, and upgrade PCs and notebooks. The role requires strong troubleshooting skills and a customer-focused approach. Responsibilities include diagnosing hardware/software issues, performing quality checks, and providing expert customer support. Experience in computer repairs is essential. The position offers an opportunity to learn and enhance technical skills in a supportive environment.