Technical Training Coordinator (1 year contract)

KLA-Tencor (Singapore) Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

KLA-Tencor (Singapore) Pte Ltd is seeking a Training Coordinator within the Learning & Knowledge Services Department to manage technical training activities and certification programs for our Global Support Services workforce. You will input training schedules, track attendance, and handle LMS/SAP CRM data with accuracy.

In a fast-paced environment you will coordinate with participants, vendors and internal teams, maintain documentation, and ensure timely delivery of sessions while delivering

Qualifications

• Diploma or Bachelor’s degree required.
• 2–4 years administrative experience, preferably in training.
• Experience with LMS software is a plus.
• Excel proficiency; intermediate level.
• Good command of English and Mandarin.
• Ability to work in a fast-paced environment with minimal supervision.

Responsibilities

• Interfacing with training participants before and after training.
• Input data, generate reports, and conduct specialized research; respond to inquiries.
• Update logs and databases and maintain files and documentation.
• Serve as single point of contact for training participants and demands.
• Coordinate with various functions to ensure requests are handled promptly.
• Facilitate resource planning for training products, tools, or instructors.
• Manage day-to-day operations of the training center, including room readiness and participant queries.
• Liaise with vendors and manage procurement matters, including printing, hotel liaison, and supplies.

Skills

Excel (Intermediate)

English language

Mandarin language

Fast-paced environment adaptability

Education

Diploma or Bachelor’s Degree

Tools

SAP CRM

Learning Management System (LMS)

Job description

This role supports the Learning & Knowledge Services Department (Technical Training Center). The position is the first line of contact, support, and engagement of training and certification activities for our Global Support Services workforce. This role is responsible for coordinating all Technical Training activities associated with KLA Products, including the input of training schedules, managing student attendance, billing in SAP CRM and Learning Management System Administration. This is a fast-paced technical training environment which the coordinator requires flexibility and organization adjusting to workflows change, move rapidly and juggling with multiple daily tasks and deadlines daily.

Responsibilities

• Interfacing with training participants prior to and/or after training
• Uses office automated systems to input data, generate reports and conduct specialized research projects and respond to all incoming inquiries and requests.
• Updates logs and databases and maintains files and documentation.
• Single point of contact for training participants and training demands.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure requests are handled appropriately and in a timely manner.
• Facilitates resource planning for various training products, tool, and/or instructor
• Manage day to day operation for the training center, which may include but not limited to: assuring classrooms have supplies required, assist students with inquiries related to their training classes, escorting customers/internal employees to their classrooms
• Liaison for vendor and procurement matters, which may include but not limited to: printing vendor requests/follow-up, hotel liaison, supply orders, employee complaints

Requirements

• Diploma or Bachelor’s Degree qualification
• A minimum of 2 - 4 years of administrative experience preferably for training
• Experience with learning management system software is an advantage
• Experienced with Microsoft excel (prefer intermediate level)
• Good command of English and Mandarin language
• Ability to work in a fast-paced environment with the ability to solve urgent issues real time with minimum supervision