Technical Sales & Service Engineer

ATOTECH (SINGAPORE) CHEMICALS PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

ATOTECH (SINGAPORE) CHEMICALS PTE. LTD.

is seeking a Technical Sales & Service Engineer to grow our Functional Electronic Coatings portfolio in Singapore and the region. You will serve as the technical and commercial partner to customers, leading qualifications, supporting line trials, troubleshooting processes, and driving new business with a focus on electronics, semiconductor, and connector manufacturers.

Qualifications

• Education as stated: degree in chemical engineering, chemistry, materials science, electrochemistry, mechanical engineering or related discipline.
• 3–8 years of experience in technical sales, application engineering, technical service or process engineering in semiconductor, PCB, connector or surface finishing industries.
• Hands-on knowledge in wet electroplating chemistry, plating methods, chemical bath maintenance and related processes.

Responsibilities

• Drive business growth and manage customer pipelines for electronics, semiconductor and connector customers.
• Deliver technical presentations and prepare commercial proposals/quotations.
• Lead line trials, product qualifications and bath evaluations from testing to mass production.
• Troubleshoot plating lines and baths to improve yield and process stability.
• Build strong customer relationships through regular site visits and technical support.

Skills

Problem-solving

Communication

Negotiation

Independence

Education

Chemical Engineering / Chemistry / Materials Science / Electrochemistry / Mechanical Engineering

Job description

About the Role

Join Atotech (a brand of MKS Instruments), a global leader in surface finishing solutions and advanced process chemistry. As a Technical Sales & Service Engineer, you will drive business growth across our Functional Electronic Coatings (FEC) portfolio. You will act as the primary technical and commercial partner to our customers—leading product qualifications, supporting line trials, troubleshooting chemical processes, and securing new business across Singapore and the region.

Key Responsibilities

• Business Development & Account Growth: Identify new business opportunities, manage customer pipelines, and expand accounts across electronics, semiconductor, and connector manufacturers.

• Technical Sales & Solution Pitching: Deliver technical presentations, prepare commercial proposals/quotations, and recommend plating solutions tailored to customer production needs.

• On-Site Technical Service & Trials: Lead line trials, product qualifications, and bath make-up/evaluations from initial testing to full mass production.

• Process Troubleshooting: Provide first-line troubleshooting for customer plating lines and chemical baths to solve defects, boost yield, and improve process stability.

• Customer Relationship Management: Build strong ties with customer engineering, quality, production, and procurement teams through regular plant visits and technical support.

Requirements

• Education: Degree in Chemical Engineering, Chemistry, Materials Science, Electrochemistry, Mechanical Engineering, or a related discipline.

• Experience: 3 to 8 years of experience in technical sales, application engineering, technical service, or process engineering within the semiconductor (IDM/OSAT), PCB, connector, or surface finishing industries.

• Technical Domain: Hands-on knowledge in one or more of the following is highly preferred:

  • Wet electroplating chemistry (Copper, Nickel, Gold, Silver, Tin, Palladium)

  • Plating methods (Reel-to-reel, selective, barrel/rack, or high-speed cut-strip)

  • Chemical bath maintenance, titration, and process control

  • Packaging substrates, leadframes, connectors, or deflash processes

• Key Skills: Strong problem-solving mindset, solid communication and commercial negotiation skills, and ability to work independently.

• Travel Flexibility: Based in Singapore, with the willingness to travel up to 60% regionally (primarily Malaysia, Philippines, and local customer sites).