Technical Consultant(Junior Network Engineer)

ACA PACIFIC TECHNOLOGY (S) PTE. LTD.; Singapore; On-site; SGD 45,000 - 78,000; Full time

Benefits offered by this job

Transportation Allowance

Quarterly Commission Payout

Medical Claims & Other Staff Claims

Comprehensive Medical Insurance

Attractive Year-End Bonus

Additional Allowances

Career Growth & Development Opportunit

Supportive & Collaborative Working Env

Job summary

ACA Pacific Technology (S) PTE. LTD. in Singapore seeks a motivated networking and cybersecurity enthusiast to provide technical consultancy and support to internal sales teams, channel partners, and customers.

You will participate in pre-sales engagements, design solutions, demonstrate products, run POC, and help plan implementations. As SME, you will deploy and configure networking and security solutions, perform testing, document configurations, and assist with post-deployment optimization.

Qualifications

• Diploma or Degree in IT, CS, or related fields.
• CCNA certification or equivalent preferred; other certifications advantageous.
• Fresh graduates welcome with strong fundamentals.
• Good understanding of network infrastructure (switching, routing, VLANs, firewalls, VPNs, IDS/IPS, load balancers).
• Familiar with network monitoring tools, LAN/WAN configuration, and security tech.
• Strong analytical and troubleshooting skills for network/cyber incidents.
• Excellent interpersonal, communication, and presentation skills.
• Self-motivated, resourceful, fast learner, passionate about cyber trends.
• Positive attitude, team player, customer-oriented, able to work under pressure.
• Singaporean/SPR only.

Responsibilities

• Provide technical consultancy and support to internal sales teams, channel partners, and customers on networking and cybersecurity solutions.
• Participate in pre-sales engagements including requirements gathering, solution design, product demonstration, POC, and implementation planning.
• Deliver deployment, configuration, testing, and integration of networking and security solutions based on project requirements.
• Act as SME to resolve complex technical issues, handle incident response, perform root cause analysis, and escalate to vendors when needed.
• Support post-deployment maintenance, system optimization, and customer success initiatives.
• Collaborate with vendors and channel partners to stay updated on technologies, product updates, and best practices.
• Conduct technical training, presentations, and workshops for customers and partners when required.
• Maintain accurate documentation of configurations, procedures, and solutions.
• Contribute to continuous improvement of service delivery and process efficiency.

Skills

Network fundamentals

Analytical & troubleshooting skills

Interpersonal communication

Customer-oriented mindset

Fast learner

Team player

Pressure handling

Education

Diploma or Degree in Information Technology

Diploma or Degree in Computer Engineering

Diploma or Degree in Computer Science

Tools

CCNA Certification

Security Certifications (e.g., Fortinet NSE, PCNSE)

Job description

Job Responsibilities

• Provide technical consultancy and support to internal sales teams, channel partners, and customers on networking and cybersecurity solutions.

• Participate in pre-sales engagements, including requirements gathering, solution design, product demonstration, proof-of-concept (POC), and implementation planning.

• Deliver deployment, configuration, testing, and integration of networking and security solutions based on project requirements.

• Act as a subject matter expert (SME) to resolve complex technical issues, handle incident response, perform root cause analysis, and manage escalation to vendors when necessary.

• Support post-deployment maintenance, system optimization, and customer success initiatives to ensure smooth operations and customer satisfaction.

• Collaborate closely with vendors and channel partners to stay up to date on new technologies, product updates, and best practices.

• Conduct technical training, presentations, and workshops for customers and partners when required.

• Maintain accurate documentation of configurations, procedures, and technical solutions.

• Contribute to continuous improvement of technical service delivery and process efficiency.

Requirements

• Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or related fields.

• CCNA certification or equivalent professional qualification preferred; other certifications such as CompTIA Network+, Fortinet NSE, Palo Alto PCNSE, or similar will be advantageous.

• Fresh graduates with strong fundamentals and enthusiasm for networking and cybersecurity are welcome to apply.

• Good understanding of network infrastructure (switching, routing, VLANs, firewalls, VPNs, IDS/IPS, load balancers, etc.).

• Familiar with network monitoring tools, LAN/WAN configuration, and security technologies such as endpoint protection, firewalls, and threat management systems.

• Strong analytical and troubleshooting skills for resolving network or cybersecurity incidents.

• Excellent interpersonal, communication, and presentation skills to interact effectively with both technical and non-technical stakeholders.

• Self-motivated, resourceful, and a fast learner with a passion for the latest cyber trends and emerging technologies.

• Positive attitude, team player, and customer-oriented mindset with the ability to work under pressure.

• Singaporean/SPR only

Benefits

What You'll Enjoy:

• Transportation Allowance

• Quarterly Commission Payout

• Medical Claims & Other Staff Claims

• Comprehensive Medical Insurance

• Attractive Year-End Bonus

• Additional Allowances

• Career Growth & Development Opportunities

• Supportive & Collaborative Working Environment